Program Manager - Cloud Support Services

Req ID:301666

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Program Manager - Cloud Support Services to join our team in Bethesda, Maryland (US-MD), United States (US).

NTT DATA is seeking a highly motivated and experienced Program Manager to lead the successful delivery of Cloud Support Services for a federal scientific research agency. This role will be responsible for the overall planning, execution and management of cloud architecture. The ideal candidate will possess a strong understanding of cloud technologies and IT service Management.

Key Responsibilities:

• Ensure projects are delivered on time, within scope, and within budget, following established project management methodologies such as Agile, Scrum, and Waterfall.
• Develop and maintain project plans, schedules, and budgets, ensuring alignment with organizational objectives and stakeholder requirements.
• Coordinate and communicate with project teams, stakeholders, and federal government clients to ensure project goals and expectations are met.
• Monitor project performance, identify risks and issues, and implement mitigation strategies as needed.
• Oversee the execution of program activities ensuring alignment with contractual obligations, agency requirements, and industry best practices for cloud migration and modernization.
• Manage program risk, issues and implement mitigations strategies
• Collaborate with agency customers to ensure successful adoption of cloud services
• Develop, implement, and maintain the PMO framework, including project management standards, methodologies, and tools.
• Oversee the portfolio of IT projects, ensuring alignment with business objectives and strategic goals.
• Identify opportunities to optimize program performance and efficiency
• Manage subcontractor relationships ensuring performance meets expectations
• Oversee the design, implementation and maintenance of secure, scalable cloud infrastructure solutions and enhance customer experience.
• Ensure adherence to cloud security best practices and compliance with relevant regulations (e.g. FedRamp, NIST)
• Oversee development of comprehensive training programs for agency personnel and customers on cloud technologies, security and new tools.

Qualifications:

• Bachelor's degree in Computer Science, Information technology, or related field
• 10 years' experience in program management with a focus on IT infrastructure and cloud computing
• 5 years' experience supporting a US Federal Agency
• 5 years' experience usingAgile methodologies
• Project Management Professional (PMP) certification.
• ITIL v4 Foundation certification
• Must be a US citizen or Green Card Holder.
• Must currently reside in the Washington, DC area

Preferred:

• Experience working in a scientific research environment
• Certified Scrum Master (CSM)
• Cloud certifications (AWS, Azure, Google, etc...)
• Certified Information Systems Security Professional (CISSP)

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.