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CHIEF OPERATING OFFICER, HOSPITAL SERVICES

MU Health Care
$322,000.00 - $558,000.00
dental insurance, paid time off, tuition assistance
United States, Missouri, Columbia
1 Hospital Drive (Show on map)
Apr 19, 2025

ABOUT THE JOB

MU Health Care is searching for a visionary Chief Operating Officer (COO) for Hospital Services to lead and elevate operations in a brand-new role across multiple locations and clinical service lines. In this high-impact role, you'll work closely with the Health System COO to drive bold strategic initiatives, optimize processes, and ensure that top-tier patient care and regulatory excellence are delivered. As the operational heartbeat of MU Health Care, you'll have the power to shape the future by overseeing critical short- and long-term goals, collaborating with dynamic teams, and pushing the boundaries of healthcare innovation.

As part of an elite leadership triad, you'll partner with nursing and physician leaders to create game-changing strategies for these essential service lines. You'll spearhead performance improvement initiatives, champion new technologies, and manage transformative change, all while ensuring exceptional standards of safety, quality, and patient satisfaction. If you're ready to lead with passion, inspire collaboration, and deliver next-level outcomes in these diverse and critical areas, join MU Health Care and make an impact that will define the future of healthcare.

SALARY RANGE: $322,000.00 - $558,000.00

ABOUT MU HEALTH CARE

At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. We believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to multiple hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital as well as over 90 specialty clinics. Here, you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8%and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefitshere.

DETAILED JOB DESCRIPTION

As part of a triad leadership model of operational/administrative, nursing, and physician leadership, serves as the operational leader for the assigned

locations of MU Health Care.

Responsible for the short and long term operational, quality, and financial

goals of assigned physical locations, department(s) and service lines.

Serves as a trusted operating partner and advisor to the Health System COO.

Collaborates with cross-functional teams to gather data, identify challenges, and assess opportunities for improvement.

Uses data to evaluate clinical and administrative operations and works to

streamline processes and enhance patient care.

In collaboration with stakeholders, develops and communicates a strategic

roadmap for all locations, outlining clear goals, objectives, and actionable

steps for future state.

Establishes organizational structure, resource allocation, and technology

enhancements to align with long-term vision.

Provides direction and leadership in the development of planning for physical facilities and equipment for MU Health Care facilities to meet the needs of the patients and care providers in areas of responsibility.

Collaborates with executive leadership, clinical teams, and key stakeholders to gain buy-in and support for proposed changes and initiatives.

Communicates progress, findings, and recommendations effectively to all levels of the organization.

Utilizes knowledge of operational and regulatory requirements to guide the COO in mitigating risks and ensuring adherence to regulatory and operational guidelines in areas of assigned responsibility.


Develops and implements change management strategies to facilitate the adoption of new processes and technologies.

Drives performance improvement initiatives to produce results on time and within budget.

Monitors and assesses the impact of changes, making necessary adjustments to ensure successful implementation.

Effectively manages organizational change through a well-communicated vision and mission, as well as clear and articulate assignments and expectations of others.

Partners with medical staff, involving them with planning and operations as

appropriate.

May complete unit/department specific duties as outlined in department

documents.

REQUIRED QUALIFICATIONS

Master's degree in health administration, business administration or a related field.

Ten (10) years of experience in healthcare operations at the management level.

PREFERRED QUALIFICATIONS


Experience in an academic medical center or large tertiary teaching hospital.

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Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

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