Evaluation and Improvement (EI) Program Coordinator

The Southern California Clinical and Translational Science Institute (SC CTSI) is committed to studying and enhancing the clinical research infrastructure for the sake of high-quality research and improved health. The EI Program Coordinator is a position dedicated to ensuring that the institute is an effective data- and metrics-driven organization in order to meet this commitment. In close collaboration with the evaluation leader, institute directors, and core groups, the position will administer the Evaluation & Improvement (EI) program through strategic planning and implementation, team management, coordination, and local and national collaborations.

Key Responsibilities:

Evaluation

• Plan, implement, and assess institute-wide evaluation strategies, including metrics and reports.

• Manage annual progress reporting requirements.

• Assess the quality of SC CTSI support through long-term tracking and outcome assessment.

• Engage in evaluation reporting and dissemination activities.

• Serve as a key resource for evaluation information, expertise, and resources.

• Advise and support CTSI core groups and strategic managers on evaluation strategies.

• Manage the delivery of evaluation training and services to core groups, delegating tasks as appropriate.

Coordination

• Develop and administer program operating and administrative policies that prioritize 1) continuous quality improvement, 2) outcome and impact monitoring, and 3) principles of diversity, equity, inclusion, and access across all activities.

• Design, implement, and maintain evaluation infrastructure, including logic models, surveys, databases, notes, reporting systems for consultations, and institutional and public data sources.

• Identify, implement, and assess approaches to automate or otherwise streamline evaluation activities, including data collection and reporting.

• Monitor the quality of program operations and adjust as necessary to maintain or enhance program success.

• Provide leadership and guidance to staff, student workers, volunteers, outside consultants, and others as assigned.

National Collaboration

• Serve as an SC CTSI representative in the CTSA Evaluation group(s).

• Participate in bidirectional exchange with other evaluators in professional societies and with other CTSA hubs in evaluation-focused meetings and outside of these meetings as needed.

• Actively monitor publications, discussion boards, and newsletters to stay abreast of changes in the field.

Other

• Develop, demonstrate, and disseminate innovative strategies for evaluating impact in clinical and translational research.

• Provide overall support to the EI director as requested.

Experience

• At least 3 years of evaluation or applied research experience

• Familiarity with clinical and translational research and administrative data

• Experience in Continuous Quality Improvement (CQI) and/or outcome tracking, ideally within an academic research environment

• Project and personnel management experience

• Preferred: Master's Degree in a related field

• Preferred: Experience in CTSA operations

• Preferred: Familiarity with publication and grant databases such as PubMed and NIH Reporter

Skills

• Superb organization

• Attention to detail

• Clear written communication

• Quantitative and qualitative research methods

• Online data collection (e.g., Qualtrics, REDCap, Flight Tracker)

• Data analysis software (e.g., Tableau, SPSS, Dedoose)

• Project management software (e.g., Monday.com)

• Google Workspace

The hourly salary range for this position is $29.44 - $37.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

Minimum Education: Bachelor's degree
Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Skills: Directly related project or administrative experience.
Preferred Education: Master's degree
Preferred Experience: 3 years