Lead Architect

"I can succeed as a Lead Architect at Capital Group."

At Capital Group, our work is defined by shared values that include absolute integrity, respect, and collaboration. But it's more than that. It's smart and highly driven people united by the purpose of serving our investors and one another.

Bring your energy and unique perspective to Capital, and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed. You'll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships, and making a difference in our communities. You'll receive premier compensation and benefits in return for your contributions and a company-funded retirement plan that ranks among the most generous.

The Information Technology Group (ITG) is seeking a Lead Architect for the Servicing area to serve as the technical domain expert on better technologies to support our retail and/or retirement servicing area. You will steer strategic technology direction by leveraging AI and data, define target state architecture and roadmaps, and help build reference implementations in partnership with our delivery teams. You will also be responsible for identifying and evaluating emerging technologies, especially ML/AI technologies, that benefit this domain. You will play a significant role in mentoring and supporting architects and delivery teams on projects and initiatives across the Service portfolio.

RESPONSIBILITIES:

• Define and drive the target state architecture centered on business outcomes and customer/associate experience by leveraging AI and Data.
• Manage & own the solution blueprint for the respective servicing portfolio.
• Accountable and oversee architecture for Digital/web Transformation and provide expertise and guidance to development teams
• Engage with leadership to understand business strategy, articulate solution options, evaluate tradeoffs, and influence critical decisions.
• Drive the adoption of AI technologies by leveraging cutting-edge technologies and data to optimize client/associate experiences and operation efficiency.
• Serve as a subject matter expert for application architecture, cloud, integration architecture, information architecture, Micro-UI, microservice architecture, architectural best practices, design patterns, tools & platforms.
• Engage with leadership to understand business strategy, articulate solution options, evaluate tradeoffs, and influence key decisions.
• Design solutions that deliver business value aligned with architecture principles, technology standards, best practices, and guidelines.
• Ensure the technical feasibility and scalability of ML/AI and data solutions while adhering to industry best practices and compliance with CG enterprise standards.
• Evangelize adoption of development best practices like agile & lean methodologies, API-first development methodology, event-based architecture design, dev-ops, continuous delivery, test automation, containerization, and cloud deployments.

"I am the person Capital Group is looking for."

• AWS Solution Architect Certificate is required
• Experience leveraging data and AI in back-office and Contact Center environments is required.
• Proven experience and expertise in cloud-native technologies, ML/AI technologies, modern data engineering architecture, and modern application architectures are required.
• Proven experience in leading technology/digital transformation from legacy architecture to modern architecture like Micro-UI architecture, event-based architecture, micro-service in the cloud
• Proven experience in leading external-facing web implementation
• Degree in Computer Science or related field with 10+ years of related software engineering/architecture experience.
• Experience with contact center technologies related to phone, email, and mail channels, and recordkeeper technologies (e.g. SS&C and Empower) (e.g., Genesys) is preferred.

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.