Remote

ServiceNow QA Tester

AHEAD
vision insurance, paid time off, 401(k)
United States
Dec 14, 2024
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. ServiceNow Tester As a ServiceNow Tester, you will utilize your extensive testing expertise and experience to design and define test cases for customers utilizing the ServiceNow platform. You ensure testing efforts are well documented and delivered with quality, owning the overall outcome of your projects Roles and Responsibilities: Coordinate with stakeholders to conduct testing Create and maintain manual test cases Create and maintain ATF Maintain documentations and Knowledge articles related to testing processes Mentor more junior members of the team Acts as the testing SME and QA point of contact for the customer Collaborate with developers to ensure proper execution of test cases Adds value to client by providing consultation in regards to testing strategy and improvement initiatives Qualifications: Business process experience on at least one suite and at least two process areas outside of that suite within the ServiceNow platform Strong functional knowledge on at least one ServiceNow suite Able to understand business requirements and translate to test cases Certified System Administrator (Preferred) Experience with creating ATF test cases (Preferred) Strong presentation skills Strong project and situational awareness Strong communication skills Strong attention to detail Self-starter Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details.