New

Workforce Strategy & Operations Manager

Forvis Mazars, LLP
United States, Texas, Dallas
14221 Dallas Parkway (Show on map)
Oct 22, 2026
General information Name Workforce Strategy & Operations Manager Posting Title Workforce Strategy & Operations Manager Ref # 2237765 Date Published Wednesday, October 21, 2026 City Dallas State Texas Country United States Job Category Internal Firm Services Advertised Location US-MO-Springfield, US-NC-Charlotte, US-TX-Dallas Working time Full Time Description & Requirements As part of our Talent Alignment Group (TAG), the Workforce Strategy & Operations Manager supports day-to-day workforce operations, offshore recruiting operations, and program coordination to help practices leverage the right talent, on the right clients, at the right time. The Workforce Strategy & Operations Manager serves as an offshore operations-focused subject matter expert for assigned workforce programs, offshore recruiting processes, systems, projects, and workstreams. This role provides oversight for offshore recruiting operations, coordinates execution across TAG, practice stakeholders, recruiting partners, and operational teams, monitors process performance, recommends improvements, and helps ensure consistent, timely, and high-quality operational delivery. The role is expected to build strong stakeholder relationships, provide excellent customer service, and serve as a trusted expert and point of contact for offshore operations questions, processes, and issue resolution. The position requires initiative, strong organization and follow-through, practical judgment, and the ability to coordinate across departments on significant interdepartmental matters. What You Will Do: Lead assigned workforce operations workstreams, systems, recruiting processes, projects, or program components that support practice unit leverage and capacity needs Provide operational oversight for offshore recruiting activities, including requisition intake, candidate tracking, interview coordination, status reporting, stakeholder follow-up, and process adherence Coordinate international staffing augmentation and offshore recruiting operations with internal and external partners to ensure alignment with business priorities, operating standards, timelines, and stakeholder expectations Monitor recruiting and workforce operations workflows, identify bottlenecks or risks, and recommend practical solutions to improve speed, consistency, quality, and stakeholder experience Maintain visibility into offshore recruiting pipeline activity, operational metrics, process milestones, and follow-up needs to support timely decision-making Support evaluation and enhancement of onshore and offshore workforce operations through data, feedback, trend analysis, and practical recommendations Recommend practical solutions that balance process efficiency, quality, cost-effectiveness, stakeholder needs, and business outcomes Coordinate program operations, including training, systems, logistics, documentation, reporting, and budget inputs as needed Prepare updates and communicate recruiting operations status, program performance, operational insights, risks, and emerging workforce trends to RMPs, MPs and other stakeholders Serve as a knowledgeable resource and prime contact for assigned workforce operations, offshore recruiting processes, systems, or program components Build and maintain strong stakeholder relationships by providing responsive, service-oriented support as the offshore operations expert and trusted point of contact for questions, process guidance, and issue resolution Develop and maintain protocols, tools, process documentation, and reporting routines that support operational consistency, scalability, and measurable outcomes Advise stakeholders on process expectations, system usage, recruiting operations workflows, program functionality, and related operational considerations Review workforce and recruiting operations risks, identify possible solutions or impacts, and communicate concerns clearly to appropriate leaders Help project contributors and operational partners stay organized, effective, and diligent in meeting work goals and deadlines Promote shared learning, collaboration, and professional development within the team Minimum Qualifications: Bachelor's degree in Human Resources, Business Administration, Operations, Communications, or a related field 5+ years of relevant experience in workforce, recruiting, talent or staffing operations, program management, or a related area Experience managing operational processes, projects, programs, or workstreams supporting recruiting, staffing, workforce planning, or talent-related activities Demonstrated ability to identify process gaps or risks, drive timely resolution, and build effective relationships across teams, functions, and levels of an organization Preferred Qualifications: Master's degree in Human Resources, Business Administration, Organizational Leadership, or a related field Previous experience supporting offshore operations, offshore recruiting operations, workforce operations, or talent operations within a professional services firm or similar matrixed organization #LI-DNI About Forvis Mazars, LLP Forvis Mazars, LLP is an independent member of Forvis Mazars Global, a leading global professional services network. Ranked among the largest public accounting firms in the United States, our 7,000+ team members deliver assurance, tax, and consulting services to clients in all 50 states and internationally. With a legacy spanning more than 100 years, we're building something different. We are guided by a shared promise: Together, we create extraordinary experiences. That means delivering an Unmatched Client Experience while creating a workplace where relationships matter, learning fuels growth, and every person feels valued and supported to thrive. What We Offer Our robust total rewards program and flexible work environment reflect our commitment to people, careers, and well-being-empowering our team to grow and thrive while delivering exceptional service. To explore what makes working at Forvis Mazars special, visit www.forvismazars.us/careers. Legal Notice Forvis Mazars, LLP is an equal opportunity/affirmative action employer in accordance with applicable law. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, national origin, religion, genetic information, disability, protected veteran status, gender identity, or other protected classifications. It is Forvis Mazars, LLP standard policy not to accept unsolicited referrals or resumes from any source other than directly from candidates. Forvis Mazars, LLP expressly reserves the right not to consider any unsolicited referrals, resumes or CVs from vendors including and without limitation, search firms, staffing agencies, fee-based referral services, and recruiting agencies. Forvis Mazars, LLP further reserves the right not to pay a fee to a recruiter or recruiting agency unless such recruiter or recruiting agency has a signed vendor agreement with Forvis Mazars, LLP. Any resume(s) or CV(s) submitted to anyone working for Forvis Mazars, LLP, or submitted to a Forvis Mazars, LLP general email, without having a Forvis Mazars, LLP vendor agreement in place, will be considered the property of Forvis Mazars, LLP.