Senior Program Development Specialist (Workforce Training)

Weekly Work Hours

Compensation Range

Salary Minimum

FLSA

Work Location

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Dallas College is seeking a collaborative and results-driven Senior Program Development Specialist to lead the design, implementation, and continuous improvement of educational and workforce development programs. In this role, you will help create meaningful learning experiences that support student achievement, strengthen community partnerships, and meet evolving workforce and industry needs.

If you are passionate about program development, relationship building, and creating measurable outcomes through education and training initiatives, we encourage you to apply.

As a Senior Program Development Specialist, you will serve as a key contributor in developing and managing programs that support students, community members, business partners, and other stakeholders. You will:

• Lead the planning, implementation, and oversight of training and educational programs that meet established goals, timelines, and performance metrics.
• Design and manage student-focused initiatives that promote engagement, development, mentoring, retention, and successful utilization of college resources and services.
• Develop and implement strategies, standards, and processes that support program effectiveness and continuous improvement.
• Conduct needs assessments and translate findings into impactful programming and learning opportunities.
• Monitor program performance and evaluate outcomes using data, surveys, and stakeholder feedback to drive improvements.
• Collaborate with campus departments, community organizations, and external partners to strengthen program delivery and expand opportunities for students.
• Support student success by providing guidance, resources, and ongoing program support.
• Manage program communications, outreach efforts, recruitment activities, and special events.
• Develop and maintain training materials, instructional resources, and program documentation.
• Prepare budgets, manage expenditures, and ensure responsible stewardship of program resources.
• Prepare reports and documentation for internal leadership, funding agencies, and external partners.
• Identify opportunities to enhance services, streamline processes, and improve measurable program outcomes.
• Serve as a trusted point of contact for students, community partners, and stakeholders.
• May supervise staff and support team development to ensure successful program operations.

We're looking for someone who combines strategic thinking with strong execution skills and a commitment to service excellence.

• Experience developing, coordinating, implementing, and evaluating educational, workforce, training, or community-based programs.
• Ability to establish program goals, objectives, priorities, and performance measures.
• Strong analytical and problem-solving skills with the ability to assess challenges and make sound decisions in a fast-paced environment.
• Experience managing multiple projects simultaneously while meeting deadlines and maintaining attention to detail.
• Knowledge of program operations, compliance requirements, policies, regulations, and best practices relevant to educational and training programs.
• Demonstrated ability to design customized learning solutions that meet the needs of students, businesses, and community partners.
• Experience building and maintaining productive relationships with internal and external stakeholders.
• Ability to identify opportunities for improvement and recommend innovative program solutions.
• Strong customer service orientation with a commitment to supporting students and community members.
• Experience facilitating professional development, training, workshops, or technical assistance programs.
• Strong organizational, planning, and budget management skills.
• Experience preparing reports, analyzing program performance, and communicating results to diverse audiences.
• Excellent written, verbal, and interpersonal communication skills.
• Self-motivated, adaptable, and able to work independently while contributing effectively within a team environment.

Position Summary

Responsible for designing, programming and administering credit or non-credit training or educational programs focused in a specific area as assigned that are offered either at a specific campus or location.

Required Knowledge, Skills, and Abilities

• The ability to establish program goals and objectives, direct program evaluation and quality control activities, develop and approve schedule, priorities and standards for achieving goals.
• Knowledge and experience analyzing, coordinating and evaluating program operations and procedures.
• Knowledge of applicable codes, regulations, technical processes and procedures related to the assigned program.
• Experience working in a fast-paced diverse environment with numerous demands, and frequent changes.
• Ability to perform complex program activities, establish goals and objectives, present and effectively address learning challenges.
• Knowledge of education and training requirements, district policies and procedures.
• Ability to design customized programs to meet the needs of business, community and client/partners.
• Ability to develop, cultivate and maintain working relationships with internal/external departments, agencies and other associated with program.
• Experience making recommendations for new policies and procedures for the improvement of the program and program activities.
• Ability to work effectively and efficiently to provide quality service to students and the public to satisfy student service expectations.
• Capable of assessing situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Ability to manages one's time and priorities to ensure assignments are completed in a timely and effective manner.
• Strong administrative skills including the ability to manage multiple projects with varying deadlines.
• Experience providing professional development and/or technical assistance.
• Creativity, self-direction and the capacity for independent work, multi-tasking and organizational skills are required.
• Experience preparing reports; analyze learning products, activities and events; plan and orchestrate effective learning events.
• Excellent verbal and written communication skills including the ability to communicate effectively with all levels of school stakeholders.
• Strong knowledge and experience providing effective customer service.

Key Responsibilities

• Responsible for overseeing the delivery of an assigned training program to a targeted clientele, within a specific time frame and measured by pre-defined contractual goals.
• Develop and manage academic programs that provide student development, enrichment, mentoring, and promote student utilization of all student services and programs.
• Develops and implements standards for attainment of program goals and objectives.
• Refine and implement systems for students' compliance with policies and regulations related to a specific program.
• Monitors development of training materials evaluates recruitment and manage program related events and initiatives.
• Develops and implements activities based on needs assessment results.
• Conduct follow-up surveys for input on events related to the program for continual assessment and improvement.
• Maintains frequent interaction with cooperating campus departments, special groups, and external agencies in administering the program.
• Works closely with students participating in the programs to advise and maintain program quality.
• Independently create and implement changes to improve services and positive measurable outcomes.
• Assist in the identification of necessary equipment, instructional materials and supplies for courses/programs.
• Prepares program budgets and controls expenditures in accordance with budget allocations.
• Documents project activities and prepares related reports to funding agencies, companies, and Dallas College departments as required.
• Provide support, direct communication, informational materials and respond to questions from prospective and current students.
• Manages communications and programming for constituents and corporate partners.
• Must have excellent communication skills and the ability to interact with internal/external stakeholders and constituents within the Dallas College community network.
• May supervise two (2) or more full-time employees and responsible for allocated budget.
• Completes required Dallas College Professional Development training hours per academic year.
• Performs related duties as assigned.

Physical Requirements

Normal physical job functions performed within a standard office environment. Requires in-person interaction and coordination of work with other employees, students, external clients, partners or customers and/or immediate access to equipment, documents, or other information located only in a College workspace. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

• Associate degree plus five (5) years of progressively responsible experience in workforce training/grant programs and program development and implementation.
• Must have valid driver's license for off-site travel.
• Official transcripts will be required.
• Bilingual or multilingual preferred.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs.