Program Management Analyst
The Program Management Analyst, under the supervision of the
Program Manager, supports the Program Manager and oversees assigned programs
and customers to ensure that activities and customer orders are carried out in
accordance with contract requirements, schedules and budgets. Accuracy and
timely communication is critical for both internal and external communication.
Who are we?
Founded in 1849, Ducommun is the oldest company in
California. Starting as a hardware supply store during the California Gold Rush
and eventually assisted in the birth of the aerospace industry in Southern
California by providing aircraft aluminum to early aerospace pioneers like
Lindbergh, Douglas and Lockheed.
Today Ducommun is a global provider of innovative
manufacturing solutions for customers in the aerospace, defense and industrial
markets. We specialize in electronic and structural systems, producing complex
products and components for commercial aircraft platforms, mission-critical
military and space programs, and sophisticated industrial applications.
Our Facility in Coxsackie, NY manufactures large, complex
contoured structural components and assemblies for aerospace and other
applications. Our integrated processes include stretch-forming,
thermal-forming, chemical processing, precision fabrication, machining,
finishing processes, and integration of components into subassemblies.
Duties & Responsibilities
- Represents
the company in contacts with the customer and outside parties (other than
suppliers) for issues concerning the assigned program. - Ensures
that customer requirements are flowed down to all functional departments
through the initiation of sales orders and management of backlog.
- Provides
timely notification to management of program cost or schedule impact. - Provides
a coordinated company response to customer requirements and inquiries. - Supports
Program Manager in execution of Customer Surveys and gathering Customer
Feedback. - Communicates
with Operations Management to assure proper coordination of customer
requirements. Ensures that the company's capabilities and business
interests support customer requests. - Coordinates
with Operations Management and production planners to integrate program
schedules that support contractual commitments and company goals. - Works
with Program Manager to communicate customer cost reduction and process
improvement goals to company management and coordinate response that
highlights/demonstrates company commitment to continuous improvement. - Works
with Program Manager to analyze and review all contracts to verify Terms
and Conditions, Work Statements, - Funding, Performance Periods,
Deliverables, and other customer General Conditions. Coordinates
review of terms and conditions with Program Manager. - Manages
and tracks program compliance to purchase order requirements. - Manages
customer A/R in support of site functional metrics. - Supports
the Finance Department for invoice submittal and in resolving late payment
receipts and customer claims. - Creates
and manages program bookings and provide data for sales forecasts. - Manages
and maintains program bookings and sales tracking system that supports the
company monthly summary reports. - Responsible
for planning and acquiring follow-on business within the lead time
constraints. - Works
to identify, strategize and capture new business opportunities where
available. - Responsible
for the proper handling and management of hazardous waste generated in
their work area. - Acceptable
attendance is an essential function of the position. - Other
duties as assigned.
Skills and Qualifications
- Minimum
BA/BS degree preferred but not required and/or equivalent years of
industry experience. Advanced degree such as MBA preferred. - Minimum
1-5 years customer service and contract administration background, in a
manufacturing environment preferred. - Computer
knowledge and skills, i.e. MS Word, MS Excel, MS PowerPoint required and
ERP/MRP Systems preferred. - Experience
with MRP systems is beneficial. - Strong
people and time management skills are required. - Excellent
verbal and written communication skills are required; must be able to
communicate effectively and professionally with customers and across all
organizational levels. - Experience
in production control, contracts management, project management or
contracts management, are key talents. - Detail
oriented, positive friendly customer service are key attributes. - Team
oriented with a continuous improvement outlook. - Minimal
Travel may be required.
Pay Range: $52,000-64,000/year
Equal Opportunity Employer
Veterans/Disabled
171 Stacey Road
Coxsackie, New York, 12051
United States