Learning Management System (LMS) Manager - Boston based (Hybrid)

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.

The Learning Experience & LMS Manager owns the global Learning Management System (LMS) and learning operations, ensuring employees have an effective, intuitive and consistent digital learning experience. The role sets the functional strategy and roadmap for the continual evolution of the LMS and its usage, leads LMS administration and governance, and enables the effective deployment of learning programmes aligned with business and Talent priorities.

Responsibilities

• Own the global LMS functional strategy, roadmap and administration, including LMS operations, governance, standards and documentation.
• Bring the learner perspective into LMS and learning-operations decisions, using user research, journey mapping, prototyping and testing to continuously improve the digital learning experience.
• Lead the functional assessment and implementation of learning technologies and LMS enhancements, translating learner and business needs into requirements and partnering with HR Technology/IT on integrations and technical solutions.
• Partner with Talent and programme owners to operationalise learning experiences through the LMS, including configuration, catalogue management, assignments, communications and reporting.
• Partner with Quality and Compliance to operationalise approved regulated-training requirements and support the onboarding-to-role-specific GxP training hand-off and audit readiness.
• Manage course assignments, workflows, approvals, communications and operational KPI reporting, driving effective execution and escalating issues where needed.
• Monitor LMS data feeds and integrations, partnering with HR Technology/IT to resolve technical issues and maintain data accuracy and reliable reporting.
• Lead user acceptance testing and operational readiness for LMS functionality and learning content deployed through the platform.
• Provide LMS guidance, training and support to learners, administrators, global business units and subsidiaries, driving continuous improvement based on user feedback and case-management data.
• Coordinate LMS vendors and external partners, ensuring work is delivered against agreed priorities, standards and governance.

Profile

• Bachelor's degree in Learning & Development, Instructional Design, Organisational Development, Human Resources, Information Systems or Business; Master's a plus.
• 7+ years in learning operations, learning technology or L&D, including hands-on experience managing an enterprise LMS/LXP such as Cornerstone, Docebo, Workday Learning, SuccessFactors or Degreed in a global or matrixed organisation.
• Proven experience owning LMS administration, governance and roadmaps, and leading functional implementation of learning technology.
• Strong understanding of adult learning principles and the digital learner experience.
• Experience applying human-centred design to improve learner journeys, including user research, journey mapping, prototyping and testing.
• Familiarity with authoring tools, content libraries and digital learning solutions.
• Demonstrated success translating learning and business requirements into scalable LMS solutions and operational processes, with strong programme management, communications and reporting capabilities.
• Continuous-improvement mindset with strong stakeholder influence, facilitation and vendor-management skills.
• Experience working in a regulated environment and supporting compliance-learning operations is desirable.

Pay Transparency:

The pay range for this role is:

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate's location, education, job-knowledge, skills, and experience in prior relevant roles.

Incentives may also be provided as part of Haemonetics' employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company's long-term incentive plan, with eligibility and target amount dependent on the role.

In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, "flexible time off" for salaried employees and, for hourly employees, accrual of three to five weeks' vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.

Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. - 5 p.m. ET or email AskHR@Haemonetics.com.

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