Program Integrity Director

* Position is Eligible for Remote / Work from Home Opportunity*
Department: Executive Operations
Telecommuting Eligible: Yes
Job Grade: E16
As a condition of employment, physical work location must be in one of the 50 states or the District of Columbia.
Notice of Collection & Privacy Policy for Applicants Residing in California: California Applicant Privacy Policy | Noridian (noridiansolutions.com)
Job Title

Program Integrity Director

Job Summary

The Program Integrity Lead defines and leads Noridian's enterprise Program Integrity strategy, with a primary focus on Medicare programs and initiatives that advance fraud, waste, and abuse prevention, payment integrity, medical review, provider audits, data analytics, and compliance operations. Serving as Noridian's strategic authority in Program Integrity, this leader identifies opportunities to strengthen Medicare contracts, expand service capabilities, drive innovation for Centers for Medicare & Medicaid Services (CMS) and other federal customers, and improve operational performance. The role is accountable for developing and executing a multi-year strategy that enhances contract value, supports revenue growth, advances CMS objectives, and positions Noridian as an industry leader in Program Integrity.

Essential Functions
(Key Duties/Responsibilities/Accountabilities)

Organizational Impact:

* Develops and maintains Noridian's enterprise Program Integrity strategy and roadmap.

* Establishes a future-state vision for Program Integrity capabilities across Medicare operations.

* Creates executive recommendations regarding investments, technology, partnerships, staffing models, and operational enhancements.

* Develops and executes a growth strategy focused on expanding Program Integrity work within Noridian's existing Medicare and Medicaid contracts as well as new bid opportunities..

* Identifies opportunities to increase contract value through additional CMS scope, new demonstrations and pilots, Program Integrity authorities, provider audit services, advanced analytics capabilities, automation and AI solutions, and medical review modernization.

* Builds business cases supporting additional Medicare work and contract modifications.

* Translates approved strategies into executable operational plans.

* Establishes performance metrics and dashboards to monitor financial impact, quality outcomes, operational performance, customer satisfaction, compliance effectiveness, and program return on investment.

* Ensures alignment between Program Integrity initiatives, quality strategy, compliance requirements, and enterprise objectives.

Communications & Influence:

* Partners with Business Development, Government Affairs, Customer Relations, and Operations leaders to position Noridian as a trusted CMS advisor.

* Supports customer engagement efforts by preparing thought leadership materials, CMS presentations, concept papers, and value propositions.

* Builds relationships with CMS leaders, Medicare stakeholders, industry partners, vendors, and professional organizations.

* Represents Noridian in industry forums, conferences, customer discussions, and strategic planning sessions.

* Advises senior leadership regarding investment decisions, emerging technologies, and future Program Integrity opportunities.

* Fosters collaboration between operational, technical, clinical, compliance, and business development teams.

Innovation & Complexity:

* Identifies emerging CMS priorities, regulatory trends, fraud schemes, payment integrity initiatives, and policy changes that may create risks or opportunities.

* Evaluates and recommends opportunities involving medical review, provider audits, data analytics, prior authorization, fraud prevention, predictive analytics, payment integrity, and AI-enabled Program Integrity solutions.

* Evaluates external partnership opportunities that strengthen Noridian's Program Integrity capabilities and competitive position.

* Defines implementation roadmaps, timelines, business cases, success measures, and governance models.

* Oversees pilot programs and innovation efforts from concept through operational deployment.

* Champions innovation and continuous improvement initiatives that enhance Program Integrity outcomes.

Leadership & Talent Management:

* Leads cross-functional teams responsible for execution.

* Partners with Operations, Technology, Continuous Improvement and Quality, Data and Analytics, Customer Relations, Clinical Services, and Business Development teams to implement initiatives.

Knowledge & Experience:

* Serves as the primary internal consultant and subject matter expert on Program Integrity strategy.

Non-Essential Duties and Functions:

* Other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Business, Healthcare Administration, Public Administration, Data Analytics, Nursing, Health Information Management, or related field OR equivalent work experience.
• 10 years of progressive experience in healthcare, Medicare, Medicaid, federal health programs, audit, compliance, or Program Integrity, including 7 of those years serving in a leadership capacity or leading initiatives across Program Integrity, payment integrity, medical review, audit, compliance, operations, or related functions.
• Demonstrated experience developing enterprise strategies and translating them into operational execution plans.
• Strong knowledge of Medicare operations, CMS programs, and federal healthcare contracting.
• Experience presenting to senior executives and external stakeholders.
• Exceptional communication, relationship management, and strategic planning skills.

Preferred Qualifications

• Master's degree, such as MBA, MHA, MPH, or related field.
• Experience with Medicare Administrative Contractor, Supplemental Medicare Review Contractor (SMRC), Unified Program Integrity Contractor (UPIC), RAC, or other CMS Program Integrity programs.
• Experience leading or managing a Program Integrity function within a federal or state government agency, with demonstrated responsibility for oversight of fraud, waste, and abuse prevention, compliance activities, investigative operations, audit programs, and/or payment integrity initiatives in a publicly funded program environment.
• Experience with AI, predictive analytics, fraud detection technologies, or healthcare data platforms.
• Experience supporting federal business development and growth initiatives.
• Lean, Six Sigma, Project Management, or Change Management certification.

Environment and Cognitive/Physical Demands

• Office environment
• Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
• Requires prolonged sitting and telephone usage
• Requires the use of office equipment such as computer terminals, telephones, copiers, and printers
• Infrequent lifting to 20 pounds
• Infrequent stooping

Segregation of Duties

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to, Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program, and any other applicable laws, rules and regulations.

Statement of Other Duties

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description, and may be required to perform any task requested by the supervisor or management.

Total Rewards Package:

Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings and Flexible Spending Accounts, 401k and Company Match, Company-paid Life Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays, Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers Compensation, Retiree Benefits, Employee Assistance Program, Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and Online Learning System.

CMS Access Compliance and Regulation Contingency Statement

Some positions require compliance with (i) federal and agency specific regulations and related clauses included in Noridian's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card.

An employee in this position may be required to possess a "Federal Identification Card" (Federal ID) as a condition of employment. Federal ID's may include one of the following: Personal Identity Verification (PIV) card, Personal Identity Verification-Interoperable (PIV-I) card, a Local-Based Physical Access Card issued by CMS, or a Local-Based Physical Access Card issued by another Federal agency and approved by CMS. Obtaining a Federal ID and continued eligibility for this position may require the successful completion of a Federal Background Investigation performed by the Federal Government and a residency requirement that you have lived in the United States at least three out of the last five years. Failure to obtain a Federal ID may result in the removal from the position or termination of employment.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

An employee in this position may be required to possess a "Federal Identification Card" (Federal ID) as a condition of employment. Federal ID's may include one of the following: Personal Identity Verification (PIV) card, Personal Identity Verification-Interoperable (PIV-I) card, a Local-Based Physical Access Card issued by CMS, or a Local-Based Physical Access Card issued by another Federal agency and approved by CMS. Obtaining a Federal ID and continued eligibility for this position may require the successful completion of a Federal Background Investigation performed by the Federal Government and a residency requirement that you have lived in the United States at least three out of the last five years. Failure to obtain a Federal ID may result in the removal from the position or termination of employment.

Below is the salary range for potential new hires.

Salary Range: The pay range for this position is $104,831.40 - $172,420.71 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Other Compensation: Incentive Plan & Lifestyle Benefit

This job will be closed 09/16/2026 at 8:00AM CST. No further applications will be considered.

Functional Expert - Considered a thought leader on a subject
Innovative - Consistently introduces new ideas and demonstrates original thinking
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Goal Completion - Inspired to perform well by the completion of tasks
Self-Starter - Inspired to perform without outside help
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business

Bachelors of Business Administration (preferred)
Bachelors of Healthcare Administration (preferred)
Bachelors of Health Information Technology (preferred)

Skills