Technology Support Specialist

Monday - Friday, during Business hours

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

The mission of the School of Social Work is to advance equity, transform systems, improve lives. The School's curriculum supports the mission and recognizes the uniqueness of the region served, including concerns for disadvantaged, vulnerable, and oppressed individuals, families and communities. Classes provide rigorous and evidence-based content, and give students the opportunity to explore theory, learn intervention skills and engage in challenging dialogue with colleagues.

The FCRP Instructional Technologist will report to the Learning Systems Manager and will assist in developing and designing online courses, training materials, and learning activities to meet digital accessibility standards. The Instructional Technologist will work closely with the Learning Systems Team and Educational Consultants to develop and update course materials for online and blended learning environments. This position is a part-time, temporary position.

The responsibilities of the position include:
-remediating online course modules and training materials to meet accessibility standards
-maintaining and updating online course content in collaboration with the Learning Systems Team
-developing and adapting online learning activities in collaboration with Educational Consultants to meet course learning objectives and stakeholder priorities
-reviewing course content for alignment with adult learning and instructional design principles
-supporting organizational needs for expanding capacity to remediate training materials to meet accessibility and adult learning principles

This position is fully remote.

- Associate's degree in Computer Information Technology, Computer Technology Integration; Networking Technology, or related areas and two years of experience in the Information Technology field related to the position's role; or a
- Bachelor's degree from an appropriately accredited institution and three years of experience in the Information Technology Field related to the position's role, or a
- Bachelor's degree in Computer Science, Computer Engineering, Math or Engineering from an appropriately accredited institution and one year of experience in the Information Technology Field related to the position's role; or an equivalent combination of education and experience.
- Journey level requires an additional one year of experience.
- Advanced level requires an additional two years of experience.

Experience in Articulate Storyline Software, Microsoft Office Applications, or Adobe Acrobat Software
Knowledge of ADA accessibility Standards and how they apply to online course content
Experience with developing Training Materials for Human Service Agency or Higher education institution
Ability to work effectively with a remote team

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.