Associate Production Underwriter (hybrid)

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• You will apply a structured underwriting process to evaluate risk, determine eligibility, and meticulously document decisions for less complex commercial lines, under limited authority and with guidance from a manager or mentor.
• Develop competence in making appropriate decisions regarding coverage selection and pricing determinations.
• Conduct comprehensive underwriting reviews of new business policies for Businessowners (BOP), Commercial Package, General Liability, Inland Marine, Auto, and Umbrella insurance to ensure eligibility and align rate to risk, all within your designated letter of authority.
• Collaborate with agency owners and their staff to gather the necessary information to make sound underwriting decisions.
• Analyze BOP and Commercial Package surveys to determine the acceptability of a policy within your authority.
• Review state-specific guidelines to inform decisions regarding policy cancellations, non-renewals, or the issuance of recommendation letters for corrective action.
• Manage and process documentation related to recommendation letters and update policies accordingly.
• Contribute to the documentation of underwriting processes and procedures by creating, reviewing, or revising business-related rule documents and articles.
• Prepare standardized reports, track underwriting actions on an account-by-account basis, and provide detailed metric reports to management periodically.

Specialized Knowledge & Skills Requirements

• Demonstrated experience in providing customer-driven solutions, support, or service.
• Basic understanding of insurance policy services and operational workflows.
• Proven ability to communicate effectively with customers and partners to resolve issues.
• Basic knowledge of mathematical concepts required to calculate loss ratios and other key underwriting formulas.
• Insurance coursework (e.g., CIC, CPCU) is preferred but not required.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that primarily involves sitting and standing

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.