New

Academic Advisor and Program Coordinator

University of Illinois at Urbana-Champaign
life insurance, paid time off, retirement plan
United States, Illinois, Urbana
Jul 23, 2026
Academic Advisor and Program Coordinator iLearning Center College of Veterinary Medicine Job SummaryProvide an exceptional student experience by serving student needs related to course scheduling, course registration, academic advising, new student orientation, and other student services for both degree and non-degree students. Meet students' educational and career goals by helping them identify their goals and aligning their path to success. Duties & Responsibilities Academic Advising * Provide academic advising to both degree and non-degree students in reviewing of academic performance, progress towards completion of degree requirements, course selection/registration, as well as program, Graduate College and University policies and procedures. * Advise and assist students with academic, probationary, and financial concerns on possible courses of action and refer students to appropriate campus resources when applicable. * Provide advice and assistance to prospective students with regards to program requirements, degree planning and course selection questions. * Provide New Student Registration advising and onboarding to admitted students. * Thoroughly document all student contact and records using the advising portal system records including scheduling, overrides, petitions, degree audits, etc. Enrollment * Design, implement, and execute a student communication plan that keeps current and prospective students, as well as alumni, engaged and affiliated with our college and university, including social media, emails, and text messages. * Develop and revise informational materials, resources, and other content. * Serve as an admissions officer for admitting students and providing information to the admissions committee on applicants who need secondary review while maintaining accurate and confidential records. * Coordinate efforts to increase the yield of admitted students to enrollment. * Coordinate with course management and eLearning teams to ensure positive student experience. * Respond to inquiries across social media platforms and identify strategies to grow audience reach. * Represent the program at virtual and in-person recruiting events, webinars, and conferences. Physical Demands and Working ConditionsAllergies to hay, straw or animal dander may cause discomfort based on the location within the College of Veterinary Medicine Work Schedule, Travel, or Other Job ExpectationsOccasional evening and weekend hours may be required to meet the online advising and event needs of the student population in the program. Normal office setting. Minimum Qualifications Education Bachelor's degree in social work, education, or relevant fieldis required. Experience at least two years of professional experienceis required. Preferred Qualifications Education Preferred: Master's degree in social work, education, or relevant field Experience Preferred: Two years of experience providing student academic support in a higher education setting. Experience working with a diverse student population. Experience with a variety of social media platforms. Experience administering and assessing programs. Knowledge, Skills and Abilities Exceptional and demonstrable customer service skills. Excellent organizational skill and the ability to communicate effectively with a wide range of audiences Ability to manage multiple tasks and priorities. Proven success in managing across multiple stakeholders. Ability to work independently and as part of a team. Must demonstrate a service-oriented attitude and enthusiasm for working with faculty and students. Strong working knowledge of computer-related databases and office-related software. Familiarity and using video-based web conferencing technology. Knowledge of University of Illinois and Academic Advising computer applications, including Banner and Student Records Systems. Understanding student development issues as they relate to advising and the student experience. Appointment Information This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after 8/17/2026. The budgeted annual salary range for the position is $45,000 to $55,000. Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints. This position is not eligible for any type of sponsorship for work authorization. Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on August 6, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. For further information about this specific position, please contact Dung Quach Wisdom, pdq@illinois.edu. For questions regarding the application process, please contact 217-333-2137. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu. Requisition ID: 1037262 Job Category: Education & Student Services Apply at: https://jobs.illinois.edu Apply Now