Director, Project Management Office

Medical Mutual employees must submit their applications through MySource.

This is a hybridremote role based out of the Brooklyn, OH office, with the Director HEDIS & Quality Improvement Analytics expected to work onsite on four designated inoffice days each week.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Job Summary:

The Project Management Director is responsible for leading the Project Management Office (PMO), ensuring strategic initiatives are prioritized, executed, and deliver measurable business value. Defines and develops project management best practices, processes and policy to ensure alignment with corporate strategy and goals. Partners with multi-departmental leadership, including the Enterprise Project Governance Committee, and other stakeholders to locate opportunities and develop and prioritize projects according to relevant management criteria. Manages the enterprise project portfolio and develops and maintains reporting that informs project prioritization, sequencing, and resourcing. Leads a team of project management experts who execute on assigned projects. Demonstrates a thorough understanding of project management methodologies, as well as the ability to execute and interact with business partners and cross-functional teams to ensure project objectives are achieved and that they align with corporate goals.

Responsibilities:

• Defines and develops project/program management best practices, processes, and policy to ensure alignment with corporate strategy and goals. Defines and consults on measurement strategies, tools, scorecards and surveys across organization.
• Monitor and report on various projects to keep stakeholders informed of the progress. Identify and remove barrier to execution.
• Interview, hire, coach, train and develop staff. This includes, but not limited to, employee development, staff evaluations, and performance management of assigned staff.
• Leads initiatives to partner with internal teams to plan, scope, and manage for highest quality client experience and results; monitor all project processes and operations for time and resource efficiencies, cost management, process improvement opportunities, and opportunities to leverage AI and other emerging technologies.
• Develop executive level briefing material and associated analytics to guide and inform decision making.
• Builds strong working relationships across organizations and geographies.
• Performs other duties as assigned.

Qualifications:

Education and Experience:

• Bachelor's degree required, preferably in a business field, and MBA preferred
• 10 years of experience in project management or related field, including five years of progressive leadership experience preferred
• 5 years of health insurance industry experience preferred

Professional Certification(s):

• Project Management Professional (PMP) or related certification preferred

Technical Skills and Knowledge:

• Expert knowledge of project management methodologies and software to drive consistency in project management throughout the organization
• Strong organizational skills and analytical skills
• Strong collaborator and leader

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

• We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
• Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
• On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
• Discounts at many places in and around town, just for being a Medical Mutual team member.
• The opportunity to earn cash rewards for shopping with our customers.
• Business casual attire, including jeans.

Excellent Benefits and Compensation:

• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:

• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year, the IRS maximum.
• Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

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