Access Associate Senior - Ambulatory Access Operations

Make a meaningful impactonthe front line of patient access and experience. As an Access Associate Senior at UVA Health, you play a critical role in ensuring patients receive seamless, compassionate entry into care across a complex and high-performing academic medical system.The Access Associate Senior role may be available to be hybrid work-from-home after 6 months.

The starting base rate for this role is $19.50/hr. Individual compensation will bedeterminedby the selected candidate'spreviouswork experience, education, and/or experience,wealso offer a $3,500 sign on bonus which requires a2-yearcommitmentto UVA Health.

The Role

In this high-impact position, you will serve as a trusted access expert across multiple clinical settings, supporting patient intake, registration, scheduling, and financial clearance functions. Your ability to adapt quickly,maintainaccuracy, and provide outstanding service will directly influence both patient experience and operational efficiency.

On any given day, you may:

• Performpatient registration, insurance verification, and demographic updateswitha high levelof accuracy

• Coordinate and manageappointment schedulingacross a variety of specialty and primary care services

• Communicate directly with patients and families,providing clear guidance on processes, expectations, and next steps

• Collaborate with clinical teams, providers, and fellow access staff toresolve complex scheduling or registration challenges

• Maintain composure in afast-paced, high-volume environmentwhile prioritizing both patient care and compliance standards

This role demands strong judgment, adaptability, and a patient-centered mindset, as you will be stepping into diverse workflows andcross functioningteamswhile upholding UVA Health'shigh standardsof excellence.

Why UVA Health

UVA Health is a nationally recognized academic health system whereaccessprofessionals play a vital role in delivering coordinated, high-quality care. This position offers the opportunity to broaden yourexpertiseacross multiple service lines while contributing to a system known for innovation, quality, and patient-centered care.

• Be part of aleading academic medical centerrecognized for advancing clinical care, research, and education

• Work in aMagnet-designated environmentthat values collaboration, accountability, and professional growth

• Gain exposure todiverse clinical specialties and operational workflows, accelerating your career development in patient access and revenue cycle operations

• Join a team committed toexceptional patient experiences, where access is seen as the first and most critical step in the care journey

• Contribute to a health system that continuously invests inprocess improvement, digital tools, and patient access innovation

• Collaborate with experienced leaders and colleagues who prioritizementorship, teamwork, and continuous learning