AI Engineer

AI Engineer | US | Remote

Travel obsessed? Big tech fan? Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further.

Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it.

We're hiring right now for an AI Engineer! Search for #Travelport on LinkedIn and hear from our amazing team.

How you'll make an impact:

We are looking for a Mid-Level AI Engineer to help design and build custom AI agents that work with travel industry data. In this role, you will focus on creating scalable, intelligent systems that automate workflows, answer questions, and support business teams.
You will work closely with engineering, data, and business teams to understand their needs and design AI-driven solutions using modern cloud tools-especially within the AWS ecosystem.
This is a hands-on role combining AI development, system design, and collaboration.

Your role in action:

• Design and build custom AI agents tailored to travel data use cases (e.g., search, recommendations, automation)
• Architect and implement solutions using AWS services, including Amazon Bedrock and AgentCore
• Partner with cross-functional teams to translate business needs into AI solutions
• Develop and optimize LLM-powered applications, including prompt design and orchestration
• Apply machine learning and data analysis techniques to improve model performance
• Assist in fine-tuning and evaluating large language models
• Build reliable, scalable systems for production use
• Document designs and share best practices with the team

Could this be you?

• 3+ years of experience in software engineering, AI engineering, or related field
• Hands-on experience with AWS (especially Bedrock or similar AI services)
• Experience building or integrating AI/LLM-based applications
• Strong programming skills (Python or Java preferred)
• Understanding of:
  • Machine learning basics
  • Data analysis techniques
  • Model evaluation and tuning
• Experience working with APIs, microservices, and cloud-based systems
• Ability to work across teams and explain technical ideas in simple terms

Preferred Qualifications

• Experience with AWS AgentCore or similar AI orchestration frameworks
• Knowledge of travel industry data (booking systems, pricing, search, etc.)
• Experience fine-tuning LLMs or working with embeddings, vector databases
• Familiarity with RAG (Retrieval-Augmented Generation) architectures
• Experience with data pipelines and large datasets

Discover why our teams love working here:

Where do we start! Our benefits package includes:

Offer 110k

We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy, hybrid working model, as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non-birthing parent receives 8.

Your journey at Travelport starts here- apply now!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.