Front Desk Supervisor | Ft Lauderdale Downtown Courtyard

Shaner Hotels has an exciting opportunity to join our team at the Fort Lauderdale Downtown Courtyard by Marriott. Located just minutes from the beautiful Fort Lauderdale Beach, this 137-room hotel offers an exceptional guest experience with modern accommodations, a spectacular rooftop bar and pool, and a prime downtown location.

With over 2,300 square feet of flexible meeting and event space, our hotel welcomes both business and leisure travelers while providing associates with the opportunity to grow their hospitality careers in a dynamic and engaging environment.

At Shaner Hotels, we are committed to delivering exceptional service, creating memorable guest experiences, and providing our associates with opportunities for professional growth. If you are passionate about hospitality and enjoy being part of a team that makes a difference every day, we invite you to explore this exciting opportunity and join our team!

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
• Handle guest complaints ensuring guest satisfaction.
• Assist staff with their job functions to ensure optimum service to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
• Other duties as assigned.

• Minimum one year experience in a similar position. Prior supervisory experience a plus.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.