New 
Group Rooms Coordinator
 Omni Hotels & Resorts | |
25-25
| |
 United States, Florida, Fort Lauderdale | |
| 1950 Eisenhower Boulevard (Show on map) | |
 Jun 18, 2026 | |
|
Omni Fort Lauderdale Hotel
The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. JOB PURPOSE: Meticulously manage and oversee the Group Reservation process. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing and computer work. ESSENTIAL JOB FUNCTIONS: * Maintain positive guest relations at all times * Able to perform job functions with attention to detail, speed and accuracy * Able to prioritize and organize work * Make / Change / Cancel reservations. * Liaise with Sales Team and Convention Services in coordinating group bookings * Handle mail / correspondence. * Process confirmations as needed. * Enter/maintain Group blocks in the PMS system. * Input group blocks in Epitome within 24 hours of receipt following the LSOP on building group blocks. * Maintenance of group blocks to release room types not required as rooms pickup. * Upkeep and maintenance of complete detailed group files for every documentation regarding the group from the contract to the group resume. * Verification of the VIP, ETA, billing, arrival and departure dates, room types based upon group resumes prior to the weekly revenue meeting. * Ensure that group blocks, group lists, group billing and cutoff dates are maintained. * Process Rooming Lists accurately and in a timely manner. * Check rooming list for accuracy. * Pre-block all group needs for suites or connecting rooms. * Ensure all group billing, routing, master accounts, A/R accounts are set in compliance with Omni SOP's. * Follow all Omni Credit Policies. * Control suite inventory and specialty rooms according to suite request policy. * Monitor group pickup and advise DORM if group should be re-forecasted. * Report to the DORM any changes in group pickup that would affect selling strategies. * Adhere to the selling strategies set by the DORM. * Check Daily arrivals to ensure accurate reservations. * Attend Pre-Convention Meetings, Resume Meetings, Group Pick up Meetings and Reservations Departmental meetings. QUALIFICATIONS: * Strong keyboard skills. * Must be able to analyze situations and make decisions that meet and exceed the expectations of the hotel. * Ability to learn and master multiple software systems. * Strong working knowledge of Microsoft Excel. * Must be organized with the ability to handle multiple tasks. * Previous hotel experience in a Reservations, Front Office, Sales and Marketing or Accounting environment is preferred. * Maintain a professional business appearance, attitude, and performance. * Must be able to work a variety of shifts, including weekends and holidays. ENVIRONMENT & POSITION ANALYSIS: * Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. * Stand, walk or sit for an extended period or for an entire work shift. * Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com. | |