IT Support Specialist

Robbins-Gioia is seeking a We are a motivated Junior IT Support & Compliance Assistant. This is a true entry-level role designed for someone looking to build a strong foundation in both corporate IT support and defense-sector cybersecurity.

You will split your time between helping our team with everyday tech issues and tackling the administrative paperwork, tracking, and organization needed for our upcoming CMMC 2.0 Level 2 (Cybersecurity Maturity Model Certification) assessment. If you are incredibly organized, love technology, and want to break into the high-demand field of federal cyber-compliance, we will train you on the rest.

• Evidence Gathering: Collect and organize "proof" for our security audits (e.g., taking screenshots of secure configurations, downloading system logs, and organizing files).
• Document Formatting: Help update and format our System Security Plans (SSPs) and company IT policy manuals.
• Training Tracker: Send out mandatory cybersecurity training modules to employees and track completion dates to ensure 100% compliance.
• User Audits: Help run monthly checklists to ensure only active employees have access to company folders and systems.

Required Experience

• Bachelor's Degree
• A Detail-Oriented Mindset: You enjoy spreadsheets, checklist satisfaction, and keeping files organized.
• Strong Writing Skills: Ability to write clear emails to staff and help document step-by-step technical rules.
• Tools: Proficiency with Microsoft 365 suite (Word, Excel, SharePoint).

Bring the WOW Factor

• Master's degree

Physical Requirements & Disclaimer

Sedentary work: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Robbins-Gioia is an Equal Opportunity Employer, including disability and veterans.