Patient Service Specialist- Adult Specialty Care

MaineHealth
parental leave
United States, Maine, Portland
48 Gilman Street (Show on map)
Jun 16, 2026
Description Medical Group Practices Clerical/Administrative Support Req #: 82146 Job Title:Patient Service Specialist (PSS) Location:Gilman Street, Portland, ME Schedule:Full-Time \| Monday - Friday \| 8:00 AM - 4:30 PM Department:MaineHealth Adult Specialty Care Work Setting:On-site only (not remote) About the Role: For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment. MaineHealth is seeking a friendly, organized, and dependablePatient Service Specialist (PSS)to join our Adult Specialty Care team in Portland. In this role, you will be the first point of contact for patients and play a key role in delivering a positive and seamless healthcare experience. This position offers aconsistent weekday schedulewithno nights, weekends, or major holidays required- ideal for those seeking work-life balance in a professional healthcare setting. What You'll Do: Greet patients and visitors with professionalism and compassion Schedule patient appointments and coordinate referrals Manage front desk administrative duties including check-in/check-out, verifying insurance, and processing co-pays Support general office operations and ensure patient flow runs smoothly Collaborate closely with clinical and administrative staff to support patient care Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school diploma or GED preferred. License/Certifications: N/A Experience: Six months of medical office experience required. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: Proficient computer skills. Hiring Scam Alert MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org. Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today. If you have questions about this role, please contact karla.medina@mainehealth.org