Director of Sourcing & Supplier Management

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary:

The Director of Sourcing and Supplier Management is responsible for the management and oversight of the supplier procurement and management organization. This position is responsible for setting and executing the strategic direction of a comprehensive supplier program that includes identifying and establishing relationships with high potential partners, contracting for services and products, establishing supplier program policies and procedures, ensuring compliance with regulatory and contractual requirements, and managing the overall performance of partners. The supplier program optimizes supplier performance and ensures that contracts align with corporate goals, procurement policy, and deliver the highest level of value for the organization.

Our Investment in You:

* Full-time remote work

* Competitive salaries

* Excellent benefits

Key Functions/Responsibilities:

* Build and lead a comprehensive supplier strategy that will include establishing relationships with high potential partners, competitive contracting, deploying supplier quality and performance measurements, managing the quality and financial performance of suppliers, and establishing supplier governance, policies and procedures.

* Partner with business owners to develop multi-year strategic plans and roadmaps for supplier services and products that optimize the value for the organization. Cultivate strong relationships with internal and external stakeholders to develop long term business strategies and efficiencies.

* Deploy a sophisticated supplier management function including scorecards, quarterly business reviews, "preferred supplier" designation, qualification of new suppliers, etc.

* Identify and execute on continuous improvement opportunities by gathering feedback, analyzing data, and partnering cross-functionally with key leaders and teams.

* Optimize the total supplier portfolio to ensure the organization's return on investment is maximized. Establish and monitor portfolio level key performance indicators (KPIs) to measure effectiveness and scale programs in an ROI-positive manner.

* Lead a team that will support the end to end supplier lifecycle: market research, supplier selection (competitive bidding and RFI/RFP processes), contracting and negotiation, ongoing performance and financial management of contracted suppliers, re-procurement and termination.

* Lead department program operations to provide data insights, appropriate supplier management technology/software solutions, process documentation, supplier implementation management and a knowledge management strategy that supports compliance and regulatory requirements.

* Ensure that the team guides cross-functional stakeholders through definition of business requirements, sourcing strategy, contract negotiation and supplier selection.

* Assess the market of emerging and competitive products to strategically identify new services, products and equipment opportunities and provide insight and guidance to business owners.

* Ensure that the sourcing process aligns with company goals, business objectives, and complies with company and regulatory policies.

* Ensure that quality performance standards are identified, implemented, monitored, and performance action is taken when needed. When necessary, will work with the functional area managers and the Compliance team on performance deficiencies and compliance action plans.

* Ensure the tracking and completion of accurate reporting information, escalation, communication and resolution of supplier related issues, completion of NCQA requirements, requests for information and submission of information to external entities.

* Provide support to Legal and Compliance specific to the identification and monitoring for FDR identified entities. Accountable for coordinating compliance efforts with specific functional area managers.

* Support annual department budget and is responsible to performance against plan.

Supervision Exercised:

* Supervises a department of 9-12 FTEs

* Direct supervision of 3-5 FTEs

Supervision Received:

* Regular supervision through weekly meetings with Manager

Qualifications:

Education Required:

* Bachelor's degree or equivalent work experience

Education Preferred:

* Master's and/or Juris Doctorate (JD) degree in Business, Health Related/Public Health field, Finance.

Experience Required:

* 5+ years in a healthcare related environment.

* 5+ years working with a supplier management and procurement program, including experience with supplier contracting

* 3+ years managing teams

* Working knowledge of regulatory requirements in a healthcare environment (FDRs, CMS, NCQA, URAC, etc.)

* Experience in CMS Medicare products, Medicaid, or both preferred.

Experience Preferred/Desirable:

* Facets experience preferred.

* Project management experience preferred

Required Licensure, Certification or Conditions of Employment:

* Successful completion of pre-employment background check

Competencies, Skills, and Attributes:

* General knowledge of Healthcare Operations and Managed Care required

* Strong negotiation and influencing skills

* Excellent relationship management, problem resolution, and service excellence skills.

* Analytical and data experience required

* Proven leadership skills to build effective teams

* Strong oral and written communication skills

* Ability to interact within all levels of the organization.

* Demonstrated ability to successfully plan, organize and manage projects

* Purchasing and negotiations, including legal contract review.

* Strong financial acumen.

* Excellent written and oral communication skills and the ability to communicate effectively with all levels of internal and external stakeholders.

* High level of technical ability using a variety of tools/applications.

* Exceptional organizational skills and project management capabilities

Working Conditions and Physical Effort:

* Regular and reliable attendance is an essential function of the position.

* Work is normally performed in a typical interior/office work environment.

* No or very limited physical effort required. No or very limited exposure to physical risk.

Compensation Range

$120,500 - $175,000

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensure as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, WellSense offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Note: This range is based on Boston-area data, and is subject to modification based on geographic location.

About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees