New

Intake Specialist - Dental

Champaign-Urbana Public Health District
vision insurance, paid time off, paid holidays, sick time
United States, Illinois, Champaign
201 West Kenyon Road (Show on map)
Jun 10, 2026
Champaign-Urbana Public Health District Intake Specialist - Dental Clinic The Champaign-Urbana Public Health District (CUPHD) is seekingan Intake Specialistfor afull-time (40-hour week) for the Dental clinic.Are you friendly, organized, and passionate about providing excellent customer service? We are seeking a Dental Intake Specialist to join our Child & Teen Dental Clinic. In this role, you will serve as the primary point of contact for patients and families. You will welcome clients, answer phones, and manage check-in/check-out processes. This position focuses on front-facing, task-based responsibilities that keep daily clinic flow running smoothly. Enjoy a team-oriented environment that helps create a positive experience for every patient visit. Responsibilitiesinclude: Coordinates, schedules, and reschedulesappointments Provides detailed informationin regard totelephone or personal inquiries utilizing different sources Interprets, applies, and explains procedures,programand services eligibility criteria Consults various reference materials, servicecodesand program rules to ensure proper procedures, documentation and deadlines are met Enters, updates, and completes data entry of various records, reports,and/or forms; prepares charts for filing of new/closed cases Preparescorrespondence and time-sensitive documentsfor distribution to appropriate personnel Additional Responsibilities include: Reconciles filesutilizingestablished record keeping systems Assistwith off-site programs, healthfairsor other related activities Must be able to respond to public health emergencies when needed; during an emergency response, be assigned to a role or duty outside of normal duty position Perform other duties as assigned Requirements: High school diploma or GED equivalent One(1)year of post high school work experience in an office setting preferably in a public service environment Must be able to multi-task and work in a fast-paced environment Must have excellent phone etiquette, customer service, data entry, organizational, and communication skills Electronic medical records (EMR)experience is highly desirable Persons who speak Spanish and/or French are highly encouraged to apply. CUPHD provides a comprehensive benefits package which includes: CUPHD offers qualified bilingual employees anadditional$3.00 per hour, upon approval. Eligible employees may complete languageproficiencytesting upon hire and can begin receiving the stipend as soon as they are approved. Health, dental, and vision insurance with enrollment beginning on the employee's first day of employment 14 paid holidays per year 12 sick days earned per year 15 days of paid time off earned in the first year of employment short-term and long-term disability benefits comprehensive pension plan offered through Illinois Municipal Retirement Fund (IMRF) The expected annual starting salaryis$34,765 ($16.71/hr.). Full annual salary range for a Class2 Intake Specialistis $34,765- $46,932for a 40-hour week. The expected annual starting salary for bilingual employees is $40,996 ($19.71/hr.) Full annual salary range for a Class 2 Intake Specialist is $34,765 - $46,932 for a 40-hour week. To apply, go to:https://secure4.saashr.com/ta/6173898.careers?CareersSearch. Applicants may also come in to apply online at CUPHD, 201 W. Kenyon Road, Champaign, IL 61820. For full consideration, you must complete the application process. Men, Women, Veterans, and individuals of all abilities are encouraged to apply. CUPHD also strongly encourages people of color, gay, lesbian, transgender, and non-binary people to apply. In compliance with the ADAAmendments Act (ADAAA), if you need accommodations to apply, please contact LaTasha Aragon at laragon@c-uphd.org. CUPHD is an equal opportunity employer and welcomes everyone to join its team. All employees must be fully vaccinated with the most-up-to-date(September 2025 and beyond) influenza (seasonally). All other vaccinations are highly recommended but not mandatory. Vaccinationstaken prior to September 2025 will not be accepted. Proof of vaccinationsmust be on file with Human Resources prior to start date. Thisrecruitment will remain openuntilfilled; however, it will not close prior toJune25, 2026. This is a collective bargaining unit position with AFSCME. PostedJune 10, 2026