Front Desk Supervisor

Shaner Hotels is excited to offer an exceptional career opportunity at the Courtyard by Marriott Newark-University of Delaware, located on the scenic campus of the University of Delaware in Newark, Delaware. Combining modern accommodations with outstanding hospitality, our hotel delivers exceptional guest experiences through impeccable service and innovative amenities.

Our beautifully appointed guest rooms feature spacious work areas, complimentary Wi-Fi, and the comforts today's travelers expect. As one of Delaware's first Green Lodging certified hotels, we are proud of our commitment to environmental sustainability while maintaining the highest standards of guest service..

As a member of the Shaner Hotels family, you'll join an award-winning hospitality organization dedicated to developing talent, fostering career growth, and creating exceptional guest experiences. Whether you're beginning your hospitality career or looking to advance into your next leadership opportunity, the Courtyard by Marriott Newark-University of Delaware offers the support, resources, and opportunities to help you succeed.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Newark, Delaware

This is more than a traditional Front Desk position. The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily operations, solving problems in real time, and ensuring every guest interaction reflects the high standards of Marriott and our hotel.

Working alongside hotel leadership, this position plays a critical role in maintaining service excellence, developing associates, and keeping operations running smoothly in a fast-paced hospitality environment.

Success in this role will be measured by your ability to lead by example, solve problems proactively, support your team, and deliver exceptional guest experiences every shift. This position is ideal for someone who sees a challenge and immediately starts looking for solutions.

The Courtyard Newark - University of Delaware offers a unique hospitality environment at the intersection of higher education, athletics, business travel, and community engagement. As Front Desk Supervisor, you will play a key role in creating memorable guest experiences while helping develop a team committed to service excellence.

If you're an experienced Marriott Front Desk leader who enjoys coaching others, solving problems, and leading from the front, we'd love to hear from you.