Billing Specialist/Patient Accounts Rep

The Pride Program is now part of Foundations Minnesota, a new entity designed to strengthen mental and behavioral health services, expand programming, and ensure long-term sustainability. This transition allows us to better meet the needs of our communities while also preserving the Pride Program's LGBTQ+ specialty outpatient track.

What does this mean for our patients and partners?

• Our Minneapolis outpatient location will continue offering the Pride Program's LGBTQ+ specialty track.
• In Eden Prairie, we are starting outpatient services to include anyone 18+ who needs substance use disorder (SUD) or co-occurring mental health support.
• Looking ahead, Primary Mental Health services will be added in 2026 to meet growing needs.

This transition reflects our commitment to inclusive, high-quality care and positions us to serve more individuals with comprehensive behavioral health solutions.

Foundations Minnesota is seeking a Patients Accounts Representative/Collector. The Patient Accounts Representative/Collector is responsible for the billing, follow-up, and collection of assigned patient accounts. Any accuracy and timely follow-up on unpaid claims, by assigned payer/s and defined aging criteria to meet or exceed collection target sand minimize write-offs is also another responsibility of the position.

Patient Accounts Representative/Collector will also meet or exceed established performance targets (productivity and quality) established. Initiates and follows-up on appeals recognizing the payer defined aging criteria. Exercises good judgement in escalating identified denial trends or root cause of denials to mitigate future denials, expedite the reprocessing of claims and maximize opportunities to enhance front end claim edits to facilitate first pass resolution. Identifies noncollectable accounts and performs accurate and timely write-offs (e.g. no authorization) adhering to IPM policy guidelines. Demonstrates the ability to be an effective team player. Upholds "best practices" in day to day processes and work flow standardization to drive maximum efficiencies across the team.

Benefits include:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan

Please visit foundationsminnesota.com to submit your application today!

Job Requirements

• High School graduate or equivalent preferred.

• A minimum of one (1) years' experience in health care collections or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred.

• May be required to work flexible hours and occasional overtime.

• Knows and understands Minnesota Statutes Chapters 245G, 260E (Child Maltreatment), and 245A, 626.557 and 626.5572 (Vulnerable Adults). Thorough knowledge of CARF, state and federal regulatory requirements.

ADDITIONAL INFORMATION ABOUT FOUNDATIONS MINNESOTA: We are a subsidiary of Universal Health Services, Inc. (UHS). One of the nation's largest and most respected providers of hospital and healthcare services, UHS has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries, operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.