Vice President, Digital Experiences and Innovation

Posting Date

General Purpose of the Job

Describe the primary purpose or scope of the job. What must be accomplished and why it is performed.

The VP of Digital Experiences and Innovation is responsible for redefining how our users interact with our digital products and services, specifically, artificial intelligence and agentic technology.

By leading ideation and collaborating with strategic internal and external partners, this role will infuse our products with AI innovation and scale these solutions in a meaningful way across diverse stakeholder groups to create exponential business impact.

Essential Duties & Responsibilities

In order of significance, list the essential functions and responsibilities of the position. Do not include duties that are performed infrequently or require minimal time. All other duties are accounted for in "Other Duties as Assigned" which must remain on all Job Descriptions.

• Disrupt Product and Platform Experience: Challenge conventional thinking by designing and launching innovative, scalable product experiences that redefine industry standards and user expectations. Leverage external market insight to shape differentiated, future-forward digital experiences that anticipate evolving consumer expectations and position the organization ahead of industry change.

• Drive AI & Agentic Innovation: Lead collaborating on the strategy and execution of embedding AI, Machine Learning, Generative AI, and Agentic technologies into our digital portfolio to solve meaningful consumer and business problems.
• Lead Ideation & Strategic Partnerships: Champion collaborative innovation by partnering with key internal stakeholders and strategic external partners. Foster a culture where new ideas are rapidly prototyped, validated, and transitioned into core offerings. Ability to drive cross functional group ideations and hackathons will be critical. Translate insights from new market entrants, venture-backed startups, and adjacent industry innovators into differentiated product and platform experiences that challenge the status quo.

• Scale Across Stakeholder Groups: Navigate complex organizational structures to scale multi-product portfolios. Ensure that digital innovations deliver quantifiable value across different user segments, clinical operations, and business lanes.
• Team Leadership & Culture Change: Build and lead high-performing, global product and engineering teams. Set a clear vision, drive cross-functional collaboration, and cultivate a culture of excellence, agility, and continuous learning.
• Deliver Exponential Business Impact: Manage the entire lifecycle of digital product delivery with a focus on growth driven through delightful experiences. Define quantifiable metrics to track success, aiming to significantly multiply product growth and ROI.
• Build External Innovation Networks: Assess how leading digital-native companies and high-growth startups are designing intuitive, personalized, and frictionless experiences, and apply relevant learnings internally. Cultivate relationships with startups, venture communities, strategic partners, and innovation forums to stay ahead of shifts in technology and customer behavior.

EDUCATION AND EXPERIENCE

• Experience: 15+ years of progressive product management and technology leadership experience, navigating both nimble startups and complex large organizations. Proven track record of leading global, multi-product portfolios at significant scale, and effectively driving a multi-million dollar portfolio.
• Value Creation & Impact: Relentless focus on value creation, managing the entire lifecycle of digital product delivery to maximize commercial value, ROI, and business impact.
• AI/Tech Expertise: Deep understanding and hands-on experience driving product strategies centered around AI, ML, LLMs, and emerging Agentic technologies.
• Change Agent: Demonstrated ambition and passion to lead organizational transformation and cultural change. A history of being a strategic, high-energy leader who can navigate ambiguity and drive execution.
• Partnership Management: Strong experience managing and leveraging strategic external tech partners, joint ventures, and internal cross-functional teams to accelerate time-to-market.
• Excellent judgment, critical thinking, and a collaborative approach to problem-solving.
• Experience in bringing multiple internal and external partner towards envisioning future and art of possible ideations
• Adept at scanning market and following where the investments and innovation energy is evolving to bring in the research into the organization
• Led large global teams
• Other Duties as Assigned

Education and Requirements

Describe any required or preferred education and experience criteria (i.e. bachelor's degree preferred, or management experience required).

• Bachelor's Degree required; Masters in Computer Science or Master of Business Administration (MBA) or equivalent advanced degree highly preferred or equivalent related experience.
• Experience building two-sided platforms, enterprise SaaS, or healthcare-focused discovery and engagement tools.
• Proven ability to set a clear vision, synthesize complex technical concepts for executive stakeholders, make data-driven decisions, and translate strategy into operational reality.

Travel and Time Requirements

List the amount of travel required for this role and frequency of nights and weekends required to work.

25% or more

Additional Requirements

Language Skills: Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.

ADA/Reasonable Accommodations: DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position.

Work Environment: Level III - Moderate noise (e.g., business office with computers or printers, light traffic)..

Visual: Vision adequate to perform the essential duties/responsibilities of position.

May be required to demonstrate the ability to differentiate colors on a test strip.

Physical Demands: Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities:

• Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted and able to stand, sit, stoop, walk, stretch, reach, and use full range of body motions.

• Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-MP4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Beware of Recruitment Fraud

DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.