UX Researcher - AI Ecosystem

About The Position

AI Ecosystem is a new, centralized AI organization designed to deliver a unified AI solution that seamlessly spans Lenovo Intelligent Devices Group devices and segments. We are a diverse, nimble, fast-paced team driven by entrepreneurial spirit. Our talented product and development teams combine deep user understanding with collaborative empowerment to create a new era of experiences across wearables, smartphones, tablets, laptops, and cloud services.

As a UX Researcher you will plan and execute research studies that inform product decisions and uncover new opportunities for innovation. This position operates on a hybrid schedule in our downtown Chicago office and is onsite 3 days per week.

Key Responsibilities

• Design and conduct evaluative research studies including user interviews, usability testing, surveys, and field research
• Manage end-to-end research operations: recruit participants, coordinate logistics, and oversee data collection and analysis
• Advocate for user needs at every stage, ensuring that interfaces are intuitive, accessible, and engaging
• Lead prototyping, user testing, and data-driven iteration to continuously enhance product engagement and usability
• Synthesize research findings into clear, actionable insights and communicate them through reports, presentations, and workshops
• Collaborate closely with product, design, and engineering teams to inform product decisions and inspire new design directions
• Support exploratory research initiatives that investigate future user needs and emerging technology opportunities
• Apply AI tools to enhance research efficiency and uncover deeper insights
• Create learning experiments to test core assumptions and de-risk new designs

Basic Qualifications

• Bachelor's degree in HCI, Psychology, Anthropology, Sociology, Design Research, or related field
• 1 year of Design Research experience
• 1 year of Experience using AI tools to enhance user research processes

• 2+ years of Design Research Experience
• 2+ years of Experience Hands-on experience using AI tools to enhance user research processes
• Working knowledge of UX design principles and ability to contribute meaningfully to design discussions
• Genuine curiosity about AI, emerging technologies, and their impact on human behavior
• Strong communication, presentation, and organizational skills with attention to detail
• Master's degree or above in HCI, Psychology, Anthropology, Sociology, Design Research or related field is a plus