WorkplaceOperationsSpecialistIII

WorkplaceOperationsSpecialistIII

RAND is currently seeking aWorkplaceOperationsSpecialistIIIfor itsPittsburgh,PAlocation.This position provides operational support in afast paced, dynamic environment and helps ensure an efficient, safe, and well functioning workplace.Under limited direction, theSpecialistwill manage day to day facilities operations, coordinate with vendors, and provide excellent customer service.This position is hands on and essential to maintaining high operational standards and ensuring RAND's Pittsburgh office runs smoothly and effectively.This is an onsite position.

As theWorkplaceOperationsSpecialistIII, you will collaborate closely with building engineers, vendors, and staff to resolve maintenance issues, prepare workspaces, support events, and maintain aprofessional environment.Your role is critical in helping RAND provide asafe, productive, and welcoming workplace that supports our people and mission.

May perform any or all of the following duties:

• Monitor theJIRAworkordersystem daily, entering, updating, and closing work orders.

• Conduct walkthroughs and inspections of office areas; coordinate with the landlord formaintenance and repair issues.

• Prepare and reconfigure employee workspaces, including furniture moves, installation, and cleaning.

• Restock common areas such as pantries and open stock office supplies.

• Assist with setting up meeting and event spaces; assist with site logistics.

• Escort vendors and contractors during onsite work.

• Collect and maintain department metrics and documentation.

• Coordinate delivery and movement of packages and equipment.

• Assist with mailroom duties including the delivery of large items and packages

• Collaborate withWorkplaceOperationscolleagues and other departments to solve problems and support process improvements.

• Provide outstanding customer service through daily interactions with RAND staff and visitors.

• Support the operations of flexible workspace and visitor services to include monitoring workspace reservations through the online reservation system.

• Work collaboratively with support staff across sites to develop, maintain and document processes.

• Other duties as assigned.

Qualifications

• Proficiency withMicrosoftWord,Excel,PowerPoint,Outlook,andTeams.

• Excellent written and verbal communication skills.

• Strong organizational skills and attention to detail.

• Proven ability to manage multiple tasks and meet deadlines.

• Exceptional customer service skills and teamwork orientation.

• Must be able to lift 50lbs.

Experience
Minimum:3-5yearsofrelevantexperiencerequired.

EducationRequirements
Minimum:Associate'sdegreerequired.

SecurityClearance
TheabilitytoobtainandmaintainaU.S.governmentsecurityclearanceisrequired.

Location
Pittsburgh,PA(Thisisanonsiteposition.)

SalaryRange: $52, 300 - $75,800

RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate's work experience, education/training, skills, expertise; and internal equity.This position is overtime eligible. Successful candidates will be offered employment in a specific title, as determined by the candidate's education and experience. In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more.