Clinic Clerk

The Clinic Clerk performs clerical duties in relation to patient visits and information/ reception of clinic. Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting.

Qualifications / Job Requirements

*High school diploma or equivalent required.
*Experience in a busy office setting with customer exposure. (health care field preferred)
*Comprehension of medical terminology preferred
*Must possess a high level of interpersonal skills to interact with patients, staff, families, physicians and
management.
*Must possess a strong work ethic, exhibit optimism, cheerfulness, high social and emotional intelligence, and promote a team effort.
*Ability to work outside the normal working hours as volume demands.
*Ability to communicate effectively and diplomatically in writing and verbally.
*Ability to communicate effectively in an ever-changing environment to assure delivery of quality customer service.
*Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.
*Projects a professional image in appearance and behavior.
*Keyboarding experience and computer knowledge required.(Microsoft Word /Excel / Access Software used)
*Ability to maintain strict confidentiality.

Responsibilities / Performance Indicators

*Professionalism/Dependability
*Relationships with Others
*Service Excellence
*Communications
*Job Knowledge/Skill Competency