Community Health Worker

Location Address:

Compensation Pay Range:

Summary:

How you grow, learn and thrive matters here.
* Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
* Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
* Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
* Malpractice liability insurance
* Loan forgiveness through the New Mexico Higher Education Department
* EPIC electronic charting system

Responsibilities:

• Participates in presentations to clinics and hospital staff
• Seeks and completes training opportunities directly related to CHW specialty and/or CHW Core Competency training class to build their subject matter expertise
• Co-facilitates health and wellness classes, workshops and/or trainings
• Assists with orientation and mentoring of new team members
• Participants in local, regional or state community health care worker events/meetings.
• Screen patients as related to social determinants of health and link patient to community resources that will assist with those needs.
• Utilizes motivational interviewing and other techniques to engage patients and families in self-management.
• Acts as an advocate for the patient and family.
• Educates patients, families, providers, and care team to address social determinants of health.
• Build relationships with internal and external stakeholders including other CHWs and Peers with the goal of improving the health of the community.
• Continuously expands knowledge and understanding of community resources and services available.
• Facilitates patient access to community resources and utilization of these resources, including connecting to social service agencies and assisting with completion of applications.
• When applicable, initiate closed-loop referral for programs for which patient may be eligible.
• Works collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the clients, providers, case managers, social workers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. Works to reduce cultural and socio-economic barriers between clients and institutions.
• Performs other functions as required.

Qualifications:

• High school diploma or GED equivalent
• One year of experience preferred interacting with community members or in community/public health services.
• CHW Certification required as training is available.
• Must be able to speak language of the population served.

Skills

• Skill in use of computers and related software applications, including e-mail.
• Ability to communicate and set boundaries.
• Knowledge of barriers to care that may be encountered by patient.
• Knowledge of community agencies and resources.
• Skill in time management.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of stakeholders in a diverse community.

Working Conditions

• Comfortable working in an Emergency Department and/or clinical setting, including Behavioral Health.
• Can work in both clinical and community-based settings, including clients homes.

We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.