Product Quality Engineer

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Join Rockwell Automation as a Product Quality Engineer and play a key role in shaping product quality from early development through sustained field performance. You'll contribute to New Product Introduction (NPI) by driving preventive quality actions, participating in design reviews, and identifying risks before products reach customers. You'll also support Post Release Quality by monitoring field performance, leading investigations, and driving corrective actions that improve reliability and customer satisfaction. This role offers broad collaboration across engineering, manufacturing, and product teams, with meaningful impact across the entire product lifecycle.

You'll work a hybrid schedule at our facility in Mequon, WI and report to the Team Lead of Product Quality.

• Read and interpret technical product documentation with an understanding of how products are used in customer applications and environments.
• Develop and implement quality management strategies that improve both released products and new product designs.
• Collaborate effectively with peers, leaders, and crossfunctional teams across engineering, manufacturing, product management, and global locations.
• Implement metrics and dashboards that provide visibility into quality performance and support continuous improvement.
• Lead process improvement initiatives that address systemic issues and strengthen product quality and customer issue resolution.
• Conduct Root Cause Failure Analysis (RCFA) and ensure corrective and preventive actions address true root causes and prevent recurrence.
• Facilitate and participate in retrospectives to drive ongoing improvement, ensuring action items are documented, tracked, and closed.
• Perform risk assessments and implement early mitigation plans throughout product development and postrelease phases.
• Apply quality tools and methodologies-such as Design for Six Sigma, Design for Reliability, and FMEA-throughout product development.
• Support NPI activities by participating in design reviews, risk assessments, validation planning, and quality gate reviews.
• Support PostRelease Quality by monitoring field performance, leading investigations, and driving corrective actions to improve customer satisfaction.
• Analyze field data and customer feedback to identify trends and systemic issues, driving resolution through crossfunctional collaboration.
• Maintain accountability for highquality performance throughout the product lifecycle.

• Bachelor's Degree in Relevant Field.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The ability to travel up to 15% of the time.

• Typically requires a minimum of 2 years of related experience.
• Bachelor of Science degree in Electrical Engineering, Mechanical Engineering or equivalent.
• Minimum of 2 years in quality, manufacturing or field service engineering, with demonstrated experience in both product development (NPI) and post-release support.
• Minimum of 1 year in New Product Introduction (NPI), including participation in design reviews, risk assessments, and validation activities.
• Experience in post-release quality support, including field issue resolution, RCFA, and continuous improvement initiatives.
• Experience conveying technical and nontechnical information clearly to individuals at different levels of the organization.
• Ability to work effectively within a crossfunctional, matrixed environment by coordinating activities, aligning stakeholders, and ensuring agreedupon actions are completed.
• Experience applying structured analytical approaches to evaluate data, identify product or process issues, and recommend evidencebased actions that enhance quality and performance.
• Strong experience in QA tools and methodologies.
• Experience with Enterprise Resource Planning system such as SAP.
• Certification in Lean Six Sigma tools and methodologies (Green Belt), CQE, or AQE.

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.