Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer at a leading tech location, you will greet employees and visitors, manage access control and visitor check-in, and respond to security-related concerns with calm, professional communication. You will use a computer and/or tablet to document activity, coordinate with site teams, and support a welcoming lobby experience. At Allied Universal, you will contribute through teamwork, integrity, and a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $28.90 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Greet and screen visitors, manage sign-in and badge issuance, and direct guests to the appropriate contacts within a tech office location.
• Monitor lobby activity and access control points, help to deter unauthorized entry, and report suspicious activity per site-specific escalation guidelines.
• Answer phones and respond to requests for assistance, handling incidents and critical situations in a calm, problem-solving manner while coordinating with on-site contacts and/or emergency services as needed.
• Maintain accurate front desk logs and reports, document incidents and service requests, and communicate updates to the supervisor and/or client representatives.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Ability to lift more than 20 pounds is preferred.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417