Associate Product Management Manager - Id theft protection industry

Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat.

About Allstate Identity Protection (AIP)

• AIP (formerly InfoArmor) has been a trusted leader in identity protection and advanced threat intelligence for more than 15 years. Acquired in 2019, we operate as a wholly owned subsidiary and dedicated business unit of The Allstate Corporation.
• We are committed to making digital life easier, safer, and more rewarding. Through innovative technology and powerful protection against digital fraud, we empower our members to live confidently online, knowing their financial and personal information is safeguarded by one of the most experienced teams in the industry.

Join AIP as an Associate Product Manager and help shape the future of our core identity products including credit monitoring, financial identity monitoring, and foundational subscribervalue services. In this role, you'll strengthen the products that millions rely on to protect their financial identity, while partnering closely with product leaders across the organization to prioritize improvements, deliver measurable value, and drive meaningful outcomes for subscribers.

Role Scope:

The Associate Product Manager (APM) will focus on ensuring AIP's core identity services continuously improve and deliver maximum value to subscribers. This role is responsible for managing and optimizing key monitoring features, identifying opportunities for enhancement, and ensuring product decisions are grounded in measurable outcomes and business value.

Key Areas of Focus

• Optimize and Evolve Core Identity Products: Enhance and optimize credit monitoring, financial identity monitoring, and related services to ensure subscribers receive ongoing value. Identify opportunities to strengthen product performance, reduce friction, and improve user experience.

• Manage the Roadmap for Core Identity Services: Maintain and coordinate the roadmap across identityrelated products. Collaborate with senior Product Managers to sequence enhancements, align priorities, and translate strategy into actionable work.

• Identify OutcomeDriven Improvement Opportunities: Proactively surface optimization opportunities aligned with AIP's desired subscriber outcomes. Analyze product metrics, user feedback, and competitive landscapes to inform recommendations.

• Deliver Measurable Business Value: Define success metrics for enhancements, new capabilities, and operational improvements. Track, measure, and communicate the impact of shipped features or improvements.

• Develop Clear, InsightDriven Business Cases: Build concise business cases to justify enhancements, new capabilities, or sunsetting lowervalue features. Articulate customer value, business value, ROI, and rationale for prioritization.

• Support Full Product Lifecycle Delivery: Assist with planning, scoping, validating, and launching new features or product changes. Support endoflife decisions for outdated or lowperforming capabilities. Partner with engineering, design, CX, and analytics to ensure smooth execution.

• Demonstrate Strong Product Thinking: Apply systems thinking to understand how identity services interact across platforms and touchpoints. Maintain a focus on delivering outcomes and business value, not chasing "shiny" features. Embrace learning, iteration, and thoughtful problemsolving.

Essential Functions:

Product Strategy

• Contribute to the product vision, strategy, and roadmap for identitybased products.

• Support delivery of initiatives from ideation through market launch.

• Conduct SWOT analyses and help maintain relationships with key partners.

Market & Customer Insights

• Conduct market, user, and stakeholder research to inform priorities and roadmap decisions.

• Translate insights into clear business value through lean canvases and business cases.

Product Planning & Delivery

• Define product requirements, user experiences, and functionality.

• Prioritize enhancements based on customer feedback, trends, and business value.

• Maintain roadmap timelines and coordinate feature releases with crossfunctional teams.

• Track product metrics and user outcomes to guide future strategy.

Product Evangelism

• Communicate product value internally and externally through demos, presentations, and collateral.

• Support users and stakeholders in understanding product capabilities.

Qualifications

Required

• High School Diploma and 5+ years of overall product related experiences, including 2-3 years in Product Management (fintech/Insurtech strongly preferred).

• Demonstrated experience leading 1-2 initiatives from concept through launch with measurable business impact.

• Strong understanding of technologies, processes, and tools used to design and deliver digital products.

• Systems thinker who can identify patterns and simplify complex use cases.

• Technical fluency with comfort discussing technical concepts and tradeoffs.

• Working knowledge of APIs, web technologies, and integration concepts (no coding required).

• Ability to thrive in a fastpaced, evolving environment; strong problemsolver and fast learner.

• Experience developing business cases or lean canvases that articulate ROI.

• Focused on delivering outcomes and business value, not on chasing shiny features.

Preferred

• Experience in financial services, especially around fraud and scam prevention/detection.

• Familiarity with credit products, including reports, trackers, and monitoring tools.

Note:

• The annual salary for this role is between $125000-$145000

• This role is eligible for up to 20% annual performance bonus

AIP2024

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

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It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of The Allstate Corporation. We go beyond the typical identity theft protection! Our Allstate Digital Footprint, identity theft and credit monitoring services, fraud remediation and restoration services help our subscribers safeguard their personal information, data they share online, and the relationships they treasure.

Employment Criteria: The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen

Work Environment: Except for our Customer Care roles which necessitates onsite work, most other roles are remote. AIP is a remote-first company; however, our roles are open to in-office or flex work if you live in a city with a physical office location

Physical Demands: We primarily collaborate with our colleagues through virtual meetings and office collaboration tools. Employees will have to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery, as necessary. Employees must be able to remain stationary for extended periods and must be able to observe and interpret written and/or verbal communication.

Additional Information: AIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, AIP will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please let us know if you need a reasonable accommodation.

AIP uses the E-Verify employment verification program.