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SSO/Coordinated Entry Lead

The Salvation Army USA Central Territory
United States, Wisconsin, Stevens Point
1600 Briggs Street (Show on map)
Jan 30, 2026

Wherever there is a need in Stevens Point, you'll find the Salvation Army can help. The Salvation Army Hope Center in Stevens Point provides the basic needs of all individuals and families, young and old. These needs include providing food, clothing, shelter, and household needs. The Salvation Army Hope Center is just that, a place of hope for those who have little or none left. With a family -type environment, the Hope Center provides a warm bed for those who are in need of emergency shelter. If you feel that you would be a good fit as an advocate to help residents get back on their feet, apply now!

The SSO/Coordinated Entry Lead will manage the Coordinated Entry process; ensuring referred participants qualify for homeless assistance services based on eligibility standards per the Department of Housing and Urban Development (HUD) and by the Wisconsin Balance of State Continuum of Care (WIBOSCOC) Coordinated Entry Guidelines.

Program Operation:



  • Complete the pre-screen assessment to determine eligibility for further assessment.
  • Ensure appropriate data collection and data entry to be compliant with WIBOSCOC Coordinated Entry and Wisconsin HMIS requirements.
  • Complete appropriate homelessness assessment with all shelter residents and housing applicants in Portage County.
  • Provide training to service providers that participate in Coordinated Entry on completing assessments and CE referrals.
  • Ensure all participating providers complete and sign a Coordinated Entry Participating Staff Agreement and all required Coordinated Entry trainings.
  • Manage the Non-HMIS and HMIS prioritization lists and run reports on a weekly basis to review for accuracy.
  • Ensure that all missing or incorrect data is corrected.
  • Conduct regular review of participant files to ensure BOS and HUD compliance.
  • Serve as liaison with community housing resources.


Collaboration:



  • Collaborate with all service providers that participate in the Coordinated Entry System.
  • Communicate with program staff in all four counties on a weekly basis to notify them on client status' within prioritization lists.
  • Work with agency staff to update and implement East Central After Hour Plan.
  • Attend Coordinated Entry Lead Trainings and other committee meetings with colleagues as required.
  • Contact Clients on priority list on monthly basis to update living situation and other determinants of prioritization.
  • Connect prioritized clients to Rental Coordinator and include all required Coordinated Entry documentation to ensure a smooth transition to program admission.


Education: Bachelor's in human services field.

Experience: 2 years' experience in a social service agency desired.

Certifications: Valid Wisconsin Driver's License with clearance to drive from TSA's insurance carrier.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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