Systems Administrator II

Facilities and Business Operations:

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

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The Opportunity:

UCF IT is seeking to hire a Systems Administrator II. This role is responsible for managing and securing endpoint systems, administering critical infrastructure services, and providing Tier 3 technical support. This position requires strong experience in endpoint management platforms, system hardening, vulnerability remediation, and automation.

Responsibilities:

• Configure and support Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), and/or JAMF for device management.

• Maintain secure system configurations (GPOs, Intune, and/or Jamf), review and mitigate vulnerabilities, and ensure compliance with organizational and regulatory standards.

• Respond to and resolve complex technical issues escalated from lower tiers.

• Administer and maintain endpoint privilege management software to ensure least-privilege principles.

• Manage and maintain file servers, print servers, and license servers.

• Develop scripts and automated solutions to streamline system administration tasks and improve operational efficiency.

• Document processes and configurations; mentor junior staff as needed.

Minimum Qualifications:

Bachelor's degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree; oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• Advanced experience configuring and supporting Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), and/or Jamf in enterprise environments.

• Strong understanding of Group Policy Objects (GPOs) and compliance enforcement through Intune/Jamf.

• Experience with automation and scripting for process improvement.

• Proven ability to maintain secure system configurations and enforce least-privilege principles using endpoint privilege management tools (e.g., BeyondTrust, CyberArk).

• Experience providing Tier 3 technical support experience.

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

• Industry certifications such as Microsoft Certified: Endpoint Administrator, CompTIA Security+, CISSP, or ITIL.

Special Instructions to the Applicants:

Position requires a valid Class E driver's license. The position may involve driving to various locations on and off campus to conduct University business.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position, now or in the future.

The anticipated salary range for this position is $64,518 to $80,648. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application foremployment. We urge you to please take the time to complete the application in its entirety.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.