Security Officer - Emergency Dept Rounds

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Emergency Dept Rounds in Milton, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an unarmed Patrol Officer in a busy healthcare location, you will conduct routine rounds, maintain a visible presence, and respond to alarms and requests for assistance. You will support access control, help to deter security-related incidents, and communicate clearly with staff, patients, and visitors while documenting observations and reporting concerns. At Allied Universal, you will bring integrity, teamwork, and a people-first approach to every interaction.

Position Type: Full Time

Pay Rate: $18.32 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a healthcare setting.
• Respond to incidents and critical situations in a calm, problem-solving manner, using de-escalation techniques when appropriate and requesting additional support as needed.
• Conduct regular and random patrols throughout corridors, common areas, entrances, parking areas, and the exterior perimeter; working environments and conditions may vary by location.
• Monitor access points and help manage visitor flow by observing for unauthorized entry attempts, directing individuals to appropriate destinations, and communicating concerns to site leadership.
• Assist with crowd control during high-traffic periods such as visiting hours, shift changes, and special events, while maintaining a professional, service-oriented presence.
• Observe for and help to deter prohibited items and/or behaviors, reporting concerns promptly through established notification and escalation procedures.
• Support patient privacy and facility policies by maintaining discretion, limiting the sharing of sensitive information, and documenting incidents using approved channels.
• Complete shift activity logs and incident reports with clear, factual details, including times, locations, involved parties, and actions taken.
• Coordinate with nursing staff, clinical teams, and local responders during emergencies, providing scene support, directions, and perimeter control as requested.
• Operate security-related systems such as radios, phones, access control devices, and video monitoring tools in accordance with post orders and applicable policies.

Minimum Requirements:

• Have hospital vaccines.
• Have hospital experience restraining individuals.
• Prefer to be able to lift more than 20 lbs.
• Prefer to be comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.