Security Officer - Dispatch Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Coordinator in West Palm Beach, FL, you will serve and safeguard clients in a range of industries. As an Allied Universal Dispatch Officer, you will be the communication hub for a dynamic location, monitoring systems, coordinating officer response, and tracking security-related calls and incidents. You will help manage access control and badges, document key activity, and support a professional guest experience through clear, calm communication. Join a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor dispatch communications and coordinate response to alarms, calls for service, and other incidents, documenting details per site requirements.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating to appropriate personnel and/or emergency services as needed.
• Use access control and visitor management procedures to help maintain authorized entry, including verifying credentials and directing visitors and contractors.
• Complete required logs and reports, including incident documentation, shift activity summaries, and follow-up notifications to site leadership.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• The client requires proof of a high school diploma or GED.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• CPR and/or First Aid certification is preferred and may be completed post hire.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.