Indirect Tax - Senior Tax Analyst

The VAT Senior Tax Analyst is a hands-on individual contributor who will play a critical role in supporting Dropbox's global VAT compliance, advisory needs, and cross-functional tax projects. In this role, you'll go beyond filings and reconciliations-partnering closely with Finance, Accounting, and Systems teams to strengthen VAT processes, improve data flows, and help scale a fast-growing, global business.

This is an excellent opportunity for a VAT professional who enjoys combining technical tax expertise with systems thinking, problem-solving, and continuous process improvement. You'll have real ownership, visibility, and the chance to make a meaningful impact on how VAT is managed across the organization.

• Support global VAT compliance, including data preparation, review support as needed.
• Assist with VAT-related projects, including new business initiatives, system implementations, process improvements, and jurisdictional expansions.
• Stay abreast of changes in VAT/GST laws and regulations globally, assess their impact on the company, and recommend necessary actions
• Respond to VAT technical questions from internal stakeholders, partnering with teams and external advisors as needed.
• Support VAT reconciliations, variance analysis, and data validations to ensure accuracy and completeness.
• Support VAT audits and inquiries, including data gathering and issue tracking.
• Work closely with Finance, Accounting, and Systems teams to ensure VAT logic, tax determination, and reporting are correctly reflected in systems.
• Help identify opportunities for automation, process improvement, and enhanced controls within VAT compliance and reporting workflows.
• Maintain documentation for VAT processes, controls, and system logic.

• At least 5+ years of relevant experience
• Hands-on VAT/GST experience with progressively increasing scope and accountability, gained in public accounting (Big Four or similar) and/or an in-house tax function.
• Experience designing, implementing, or maintaining indirect tax policies, controls, compliance, and system processes in a multi-entity or scaled environment.
• Strong analytical and research skills, including the ability to interpret VAT legislation, apply technical guidance to business scenarios, and document conclusions.
• Advanced Excel proficiency (e.g., data analysis, reconciliations, pivots, formulas) and a proven ability to manage projects independently from planning through execution.
• Excellent written and verbal communication skills, with a track record of translating complex VAT concepts into clear, concise guidance for non-tax stakeholders.
• Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent practical experience.
• Experience using and implementing indirect tax technology or systems projects (e.g., VAT engines, compliance/reporting tools, or tax-related system implementations, systems enhancement projects) as part of day-to-day VAT operations.
• Experience supporting process transformations or system implementations.

• Strong tax accounting background
• Strong excel skills
• Exposure to SaaS, technology, or digital services business models.
• Experience working with global VAT advisors and service providers.
• Advanced degree (MBA, JD, MST, Ph.D.) preferred