Security Officer - Tenant Services Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Tenant Services Desk in Glendale, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will welcome tenants and guests, manage visitor access and badge activity, monitor alarm panels and cameras, and document security-related incidents with clear communication. You will be a visible, professional presence who helps support a secure workplace through teamwork, integrity, and a caring culture that puts people first, while staying agile, reliable, and innovative.

Position Type: Full Time

Pay Rate: $21.60 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and vendors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the front desk in a commercial property setting, greeting and directing guests, answering phones, and communicating with building management as needed.
• Manage access control at the lobby desk, including checking identification, issuing visitor badges, maintaining sign-in and sign-out logs, and coordinating guest entry with tenant contacts.
• Monitor cameras, alarms, and other building systems as assigned, reporting unusual activity and helping to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications to building management and/or emergency services as directed by post orders.
• Complete written and electronic reports such as incident reports, daily activity logs, and visitor records with clear, accurate details.
• Support tenant and property management requests within post orders, including assisting with deliveries, vendor check-in, and directing contractors to approved areas.
• Control keys, access cards, and other building-issued items as assigned, documenting issuance and returns per site policy.
• Maintain a professional front desk presence, keeping the lobby area orderly, following uniform and appearance standards, and providing clear directions and information to the public.
• Participate in required trainings and briefings, follow confidentiality expectations, and use radios, phones, and/or other communication tools to coordinate with site personnel.

Minimum Requirements:

• Alarm Panel Experience is preferred.
• Access Control/Badge Experience is preferred.
• Guard Card/License is preferred.
• Customer Service Experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.