Security Officer - Bank Concierge - Day Shifts

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Bank Concierge - Day Shifts in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal at a financial institution location, you will greet visitors, support access control, and monitor activity at the main entry to help maintain a welcoming, professional environment. You will manage check-ins, provide clear directions, document security-related observations, and communicate with staff as needed. Bring your customer service mindset as you work with an agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Part Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial institution location.
• Staff the front desk post, greet and direct visitors, and answer routine questions while maintaining a professional, service-focused presence.
• Control access by verifying identification, confirming appointments, issuing visitor credentials as required, and coordinating sign-in and sign-out processes.
• Monitor entry points, lobby activity, and designated cameras and/or alarms from the front desk area, reporting irregular activity according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, requesting assistance from management and/or emergency services when needed.
• Complete detailed reports of daily activities, incidents, and service requests using required reporting systems and/or logs.
• Enforce site rules and posted procedures in a courteous manner, helping to deter unauthorized access and/or disruptive behavior.
• Receive and route calls, messages, and deliveries per site policy, including coordinating with building staff and/or internal departments as needed.
• Support emergency procedures by assisting with notifications, access control actions, and documentation as directed by site leadership.
• Communicate clearly with Allied Universal supervision and site representatives regarding post operations, schedule changes, and service needs.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.