Security Officer - Visitor Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Government Visitor Desk in Houston, TX, you will serve and safeguard clients in a range of industries such as Government, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a government location, you will be the welcoming first point of contact, supporting access control, visitor check-in, badge management, phone and radio communications, and incident documentation while helping to maintain a professional, orderly lobby. You will use Allied Universal tools and customer-focused communication to support security-related operations, bringing an agile, reliable, and innovative mindset, backed by teamwork, integrity, and a caring culture that puts people first.

Position Type: Part Time

Pay Rate: $16.38 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and contractors at a government facility front desk by following security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Screen and process guest check-in, issue and recover visitor badges and/or credentials, and maintain a professional reception area presence.
• Verify identification and appointment information, route visitors to the correct department, and coordinate approvals as required by site policy.
• Monitor access points and report suspicious or unusual activity to the appropriate personnel to help to deter unauthorized entry.
• Operate and monitor security-related systems such as cameras, alarm panels, intercoms, and/or access control systems, and report system issues per protocol.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating to supervisors and/or emergency services as needed.
• Document incidents, visitor logs, deliveries, and other required activity in written and/or electronic reports with accurate, timely details.
• Control delivery and package intake procedures for the lobby area, directing couriers to designated locations and notifying recipients per site policy.
• Provide directions and general information while maintaining confidentiality of sensitive government-related information and processes.
• Support site emergency procedures such as notifications, shelter-in-place guidance, and/or evacuation coordination as directed by site leadership.

Minimum Requirements:

• Have at least 6 months of security-related experience.
• Be comfortable using a computer or tablet preferred.
• Have customer service experience preferred.
• Have X-Ray screening experience preferred.
• Have CPR and/or First Aid experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.