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Service Lead, Municipal Services

Westwood Professional Services
United States, Wisconsin, Appleton
1 North Systems Drive (Show on map)
Jan 23, 2026
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Job Type
Full-time
Description

Westwood Professional Services, Inc. is seeking a Service Lead, Municipal Services to join our team. This is an opportunity to drive high-impact site, roadway, and other design projects while shaping the future of our municipal team in our Appleton office.

Our ideal candidate will have 10+ years of experience in municipal engineering, possess a strong background in project management and team leadership, and have the ability to build long-lasting relationships with Clients.

Requirements
  • Partner with leadership to develop and enact a comprehensive strategic plan, focusing on short- and long-term growth.
  • Lead service-specific proposal efforts, providing technical expertise and driving innovation in our project approaches.
  • Manage the design and delivery of multidiscipline projects in a profitable manner.
  • Staff development and mentoring
  • Supervise the work of engineers and/or technical support personnel assigned to the project
  • Develop project work plans and budget projections and effectively deploy resources
  • Stay ahead of industry trends, leveraging this insight to enhance our service offerings and project delivery methods.
  • Implement and uphold high standards for our work products, from design standards to project reports, ensuring quality and consistency across the board.
  • Review, interpret and act on business metrics, including utilization, backlog, work in process and accounts receivable
  • Prepare, maintain and coordinate schedules of multiple concurrent projects
  • Develop and track milestones to ensure on-time and on-budget delivery
  • Coordinate with government agencies, utility providers or other outside agencies
  • Build relationships internally and externally with clients and strategic partners

Required Experience:

  • Exceptional communication skills, capable of engaging effectively at all organizational levels.
  • Proficient in Microsoft Office applications
  • Ability to manage staff and direct resources effectively
  • Proven track record in operations, business development, and technical project management within the municipal sector.
  • Experience developing and implementing marketing pursuit strategies
  • Ability to coach and motivate others
  • Experience with municipal design, road design, and modeling of water, sanitary sewer and storm water systems
  • BS in Civil Engineering
  • Licensed Professional Civil Engineer (PE) in WI (and be eligible for multi-state licensure)
  • 10+ years of progressive experience in municipal engineering and project management

About Westwood Professional Services, Inc. (Westwood)

At Westwood, our purpose is to create a better world for people through our work. We transform the energy grid, design resilient infrastructure, and develop communities that will flourish today and for future generations. With over 50 years of experience and a legacy of innovation, we stand at the forefront of our industry, dedicated to understanding the unique needs of the markets we serve.

Our approach revolves around people. We are committed to building a culture that attracts, retains, and develops high performers. Our team values relationships, innovation, dedication, initiative, and growth. We believe fostering a collaborative "One Team" mentality yields superior outcomes in everything we do.

We customize our technical capabilities and geographic reach to meet our clients where they are and help them realize their vision. We are partners in our clients' success, driving to provide solutions that make a lasting difference. Safety, sustainability, and operational excellence are not just facets of our work; they are intrinsic to our identity, guiding every decision we make.

We are deeply invested in the communities we serve. Through our projects and giving-back initiatives, we enrich the lives of those we serve, engage others within our industry, and create a lasting impact on communities around the world. To us, success transcends the completion of projects; it is reflected in the lives we have positively impacted by our work.

Join us in creating a better world.

In 2025, Westwood was recognized as #77 on the ENR Top 500 Design Firms. Additionally, Westwood was ranked #5 for ENR's Top Design Firm for Solar, #6 for Battery Storage, and #3 for Wind (2025). The firm consistently ranks on the industry's top 25 lists and receives recognition for its involvement in award-winning projects nationwide.

Westwood provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that diverse backgrounds strengthen our business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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