Business Services Associate

What is the opportunity?

This individual will work directly with Business Services team members to perform ongoing processes that directly impact the Financial Advisor, Client Associate and employee experience. The role will help support and manage the firm's titles, designations, and industry award processes. The role also supports ad-hoc business services including form updating and client mailings.

What will you do?

What do you need to succeed?

• Manage the PCG stationery mailbox, serving as a point of contact for the field and teams by responding to inquiries related to business cards, stationery and team-related requests and providing guidance in accordance with firm policies and procedures.
• Support PCG branches requests to order stationery and business cards through first level review and escalation of unusual items; ensuring compliance with firm policies and procedures
• Maintain the internal database of advisor and team credentials for use in various marketing programs
• Manage and review requests for new team names and designations in compliance with firm policies and procedures
• Support the Industry Award process for Financial Advisors by validating key information and creating and managing database of awards
• Update forms utilize adobe InDesign based on business needs
• Support processes managed by the Business services team

Must-have

• College Degree
• 1 to 2 years of relevant experience working in an office environment
• Attention to detail and critical thinking skills
• Strong computer skills (including Microsoft Office)

Nice-to-have

• Strong written and verbal communication skills
• Strong service mentality; able to work effectively with others in a pleasant, professional manner
• Excellent organizational skills with the ability to coordinate multiple projects at the same time
• Ability to work effectively under pressure and meet prescribed deadlines
• Self-starter who works independently with minimal supervision

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The expected salary range for this particular position is $55,000-$95,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.