Bilingual Customer Service Representative

Are you passionate about making a difference in your community? Join Staffmark and our partner company as a Bilingual Customer Service Representative in Gainesville, GA. In this role, you'll be an integral part of a team focused on improving public health and supporting vital programs such as disease prevention, health promotion, and disaster response. You'll work closely with health departments and public health districts, directly impacting the well-being of your community.

Pay: $15 per hour

Shift:

• Monday: 8:00 AM - 5:00 PM
• Tuesday: 8:00 AM - 7:00 PM
• Wednesday & Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 12:00 PM

Responsibilities:

• Provide exceptional customer service to both internal and external clients by answering inquiries, offering information, and delivering services to meet customer needs.
• Assist with appointment scheduling, WIC voucher printing, and managing caseloads, inventory, and office supplies.
• Address complex customer service issues by researching policies, procedures, and regulations to find solutions.
• Interpret when needed and communicate clearly in both English and Spanish to ensure accurate information delivery.

Qualifications:

• High school diploma or GED, with at least 90 college credit hours from an accredited institution.
• Minimum 6 months of experience in a customer service role.
• Fluency in both English and Spanish (written and verbal).
• Strong work ethic, reliability, and a willingness to learn.

We appreciate the hard work you put in, and to show our gratitude, we offer weekly pay via direct deposit or pay card, employee discounts, and a comprehensive benefits package that includes medical, dental, vision, and 401K options for you and your family. You'll also have access to a dedicated local team committed to your success and ready to support you every step of the way.

Ready to make a difference? Click 'Apply Now' to take the next step in your career. We look forward to connecting with you soon!

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At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.