Quality Engineer _Quality Manager

The Quality Assurance Manager is responsible for ensuring that products, processes, and systems comply with internal standards and international quality frameworks. This role will play a key part in leading and maintaining the Company's Quality Management System (QMS), maintaining certifications, driving continuous improvement, and fostering a culture of quality excellence while mitigating regulatory, contractual, and customer risk across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the implementation and delivery of assigned project material, established timelines, budgets and expectations of quality.
• Maintain quality assurance objectives complementary to corporate policies and goals.
• Reviews data obtained during all quality assurance activities to ensure consistency with company policies and procedures.
• Prepares and chairs bi-annual ISO 9001 Management Review Meetings to comply with company policy.
• Ensure company quality records are current and accurate based on internal processes.
• Maintains knowledge of government and industry quality assurance codes and standards.
• Oversees the investigation and resolution of customer complaints regarding technical or quality issues.
• Develop, implement, and maintain the company's Quality Management System (QMS) in accordance with ISO 9001:2015 standards.
• Prepare for and lead annual ISO9001 certification and audits. Lead internal and external audits to ensure compliance with ISO and regulatory requirements. Act as the primary liaison with certification bodies and regulatory agencies during inspections and audits.
• Prepare, review, and update quality documentation, including Quality System Procedures, Work Instructions, Quality Forms, and records.
• Support the root cause analysis and implementation of corrective actions (CARs).
• Collaborate with cross-functional teams to ensure quality standards are integrated throughout product design, manufacturing, and delivery.
• Train and mentor team members on quality principles, ISO compliance, and continuous improvement tools.
• Performs in-process inspections, drawing reviews, material receiving, and other duties performed by Quality Inspector team as needed to support workload demands, coverage, and investigation efforts (hands-on work).

SUPERVISORY RESPONSIBILITES

This position will supervise the Quality Assurance team, specifically those performing in-process inspections and the receiving department, and is responsible for timecards, performance management, training, and workload prioritization.

EXPERIENCE REQUIREMENTS

• Eight or more years' experience in a quality role within a manufacturing environment.
• At least five years of experience in Quality Assurance leadership or management.
• Experience supervising quality personnel, including performance management, training, resource planning, and ensuring consistent application of quality standards across operations.
• Experience working with Enterprise Resource Planning (ERP) systems.
• Extensive experience with ISO 9001:2015.
• Experience conducting internal and external audits.