Technical Writer Intern - Summer 2026, Foster City

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa's Internship Program provides an immersive, 12-week journey whereyou'llwork on impactful projects that drive Visa's mission forward. As a Visa intern,you'llbuild valuable connections across the organization, sharpen your communication and business acumen, and gain hands-on experience in a dynamic, global environment.

Throughout the program,you'llhave exclusive access to interactive workshops and learning sessions designed to deepen yourexpertise, expand your industry knowledge, and elevate your professional skillset. Youwon'tjust belearning,you'llbe contributing, collaborating, and innovating every step of the way.In addition to professional development,you'llenjoy a variety of intern social events that foster community, connection, and fun throughout the summer.

The experience culminates in an exciting final presentation, whereyou'llshowcaseyour project achievements, share key insights, and present your recommendations to Visa's leaders and stakeholders. This is your chance todemonstrateyour business impact, highlight your personal growth, and align your work with Visa's vision for the future.

Payment Products Development (PPD): This is the team behind VisaNet, the payments network that connects consumers and merchants with financial institutions. The team strives to maintain quality through high-availability and high volume to enable industry collaboration and innovation today and tomorrow.

As part of the Payment Products Development Communications (PPDC) team, you'll work closely with other team members to help develop articles for the Global Technical Letter and Implementation Guide (GTLIG) and Global Service Activation Guide (GSAG). These articles document enhancements to a wide variety of Visa products and services as well as changes to existing core systems being made in the VisaNet Business Enhancements Release (BER).

Our team collaborates with systems architects, software engineers, project managers, business partners, and client support staff to ensure multi-system technical, implementation, and testing requirements are fully developed and documented for clients and Visa staff. We proactively support consistent on-time delivery of client documentation for every Visa Business Enhancements Release. Our team also produces standalone Technical Letters, Technical Specification Guides, Client Implementation Guides, Service Activation Guides, and Service Advisories for off-release systems implementations, as well as updates to internal guides for customer service staff.

Key responsibilities and projects include:

• Building and managing strong relationships with business partners and technology teams to successfully deliver on time projects.
• Learn and apply Visa's writing standards for all internal and client-facing documentation.
• Collaborate with authors and editors on writing, reviewing, and producing high quality documentation.
• Research and support the use of technologies such as, but not limited to, Atlassian Jira and Confluence, and AI agents, to help our improve documentation processes.
• Support the team in analysis and automation initiatives, and more.

Basic Qualifications:

• Pursuing a Bachelor's degree in Technical Writing, Journalism, English, Rhetoric, Business, or a related field, graduating December 2026to August 2027
• Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.

Preferred Qualifications:

• Skilled in writing and editing documents
• Ability to analyze technical information and distill it into plain English
• Strong skills in HTML and CSS
• XML or similar experience
• Other coding skills are a plus
• Experience working with AI agents
• Ability to take on challenges and address problems head-on
• Strong ability to collaborate
• Highly driven and resourceful
• Ability to work in a fast-paced and dynamic environment

U.S. APPLICANTS ONLY:The estimated hourly range for a new hire into this position is $30-$35/hr which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code