Patient Services Representative

Job Title: Patient Services Rep

Location: Jersey City Medical Center

Department Name: Nursing Antenatal Testing

Req #: 0000231632

Status: Hourly

Shift: Day

Pay Range: $25.50 - $25.50 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Patient Access Representative position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect.

Qualifications:

Required:

• High School Diploma
• 1- 2 years experience in office setting/patient relations

Preferred:

• Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care Medical terminology and computer skills
• Strong oral and written communication skills
• Ability to work independently and in a team environment
• Attention to accuracy and detail

Scheduling Requirements:

• Day shift, 6:30am-5:00pm
• Monday through Friday availability
• Per Diem

Essential Functions:

• Performs patient check-in and check-out functions.
• Answers routine questions in person and over the telephone
• Performs basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail.
• Creates and maintains health record information, files, and organizes as needed.
• Coordinates with insurance providers and handles pre-authorizations and certifications as necessary.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer