System Engineer II

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

The Corporate Information Services Department is seeking a dynamic and talented System Engineer II. The System Engineer II supports and maintains primary infrastructure and system administration of the Windows based servers hosting the Client Management application. Performs activities related to senior system administration. Provides technical and engineering expertise in the areas of systems-related project planning, design, and engineering of client management, including system performance management, and security audit and remediation. Possesses in-depth knowledge of client management hardware, client management software and operating systems software. Researches, reviews and recommends hardware and software improvements. Trains lower-level systems engineers. Designs secure systems and networks. Demonstrates in-depth knowledge of operating systems internals and network communications. Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization. Maintains responsibility for the installation, maintenance, configuration, and integrity of computer software. Implements operation system enhancements that will improve the reliability and performance of the system. Drafts system policies and standards to achieve company goals. Possesses expert trouble shooting skills and in-depth knowledge of operating systems internals.

Key Responsibilities include:

Activities:

• Implements server and hardware configurations, hardware moves and migrations. Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Participates in the review and approval of design solutions for technology and prepares the appropriate documentation
• Approves developed testing Methodologies.
• Ensures adherence to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Recommends Change Management Policies and monitors that strict adherence is followed by all team members.
• Assists with Domain strategy.
• Performs a significant role in technical design sessions

Activities:

• Monitors the resolution of maintenance-related Customer Support Center Tickets.
• Ensures adherence to UHS Service Level and Change Management Policies.
• Provides continued back-up to on-call support.
• Establishes and maintains regular communications with user community.
• Manages various Windows operating systems, HP, Dell, and IBM hardware
• Maintains server and hardware configuration, as well as hardware moves and migrations.
• Assists with Operating System installations including patches and upgrades
• Demonstrates the ability to manage Multi-Facility Hardware structure
• Monitors Change Control process and verifies testing is complete
• Assesses system requirements and identifies potential problem areas while recommending practical solutions
• Uses problem-solving and analytical skills to implement, update and support complex Systems Management application.

Administrative Duties

Activities:

• Ensures that administrators are properly trained in performance of their duties as required.
• Provides technical support and guidance to other team members as required.
• Assists with the development and submission of capital and operation budget for assigned sub-Departments.
• Maintains relationships with key IS vendors and consulting firms.
• Updates project status for publication on a regular basis.
• Interacts with consultants and third parties as needed.
• Maintains Service Excellence principles.
• Performs other job-related duties as required by senior management.

Position Requirements:

Knowledge: Bachelor's Degree required with three or more years of progressive responsibilities of Information Systems management experience preferably with VMware and Server Operating Systems. Citrix, Active Directory Privilege Management, PowerShell Scripting, Project Management, Documentation and/or Linux knowledge preferred. Advanced Operating System installations and configuration including patching. VMware technologies, including vSphere and vCenter. Experience working with complex Multi-facility solutions and architecture. Ability to work nights, days, weekends, holidays, and on-call when required. Self-motivated and able to interact with all levels within the organization. Critical thinking and initiative to resolve issues proactively

Skills: Comprehensive knowledge of system management, application implementation, enhancement, support methods, and change control processes. Working knowledge of server system analysis, troubleshooting techniques and standard procedures, including: consulting with users to determine Virtual, physical, software or system functional specifications; design, development, documentation, analysis, creation, testing, configuration, or management of computer systems. Knowledge of IS standards and quality methods and metrics. Initiates performance monitoring and tuning, engages third party suppliers to resolve outstanding issues. Knowledge of project management methods. Working Knowledge of user business practices, concepts and terminology to support the applications. Strong time management and organization skills and is able to manage multiple projects at once. Language proficiency in English, with excellent written and verbal fluency. Proficient with Microsoft Office applications.

Experience: Previous experience with Client/Systems Management software, Virtualization, Windows Servers are required. Experience with Active Directory and Privilege Management is preferred.

License or Registration Requirements:

Training: Related infrastructure, Systems/Client Management, Active Directory, Virtualization

Travel Requirements: 5 - 25% domestic US travel (depending on projects).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.

Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.