Dynamics 365 Solution Architect

Job summary

We are seeking a Dynamics 365 Solution Architect with 12+ years of hands-on experience delivering enterprise implementations across Dynamics 365 Sales, Customer Service, Marketing (Customer Insights - Journeys), and Project Operations.

The architect will be responsible for end-to-end solution design, complex customizations, integrations, and technical leadership across the Microsoft Power Platform and Azure ecosystem.

Key Responsibilities

* Lead architecture and technical design for Dynamics 365 Sales, Customer Service, Customer Insights - Journeys, and Project Operations implementations.

* Own Dataverse architecture including data model, security, performance, ALM, and extensibility strategy.

* Design and oversee complex customizations using plugins, custom APIs, client scripting, and PCF controls.

* Architect and govern integrations using Azure services and Power Platform.

* Produce architecture documentation including HLDs, LLDs, and integration diagrams.

* Mentor developers and provide technical leadership across delivery teams.

Platform Extensibility & Development

* Hands-on experience developing Dataverse plugins, custom workflow activities, and custom APIs using C#/.NET.

* Strong experience with client-side customization using JavaScript, HTML, and CSS.

* Expertise in building Power Apps Component Framework (PCF) controls using React and Fluent UI.

* Ability to design performant, reusable, and maintainable custom UI components.

Power Platform & Analytics

* Hands-on experience with Power Apps (model-driven and canvas), Power Automate, and Power Pages.

* Strong experience designing and delivering Power BI reports and dashboards.

* Experience establishing governance, security, and CI/CD practices for the Power Platform.

Data Integration & Azure

* Experience designing integrations using Azure Functions, Logic Apps, Service Bus, and API-based patterns.

* Hands-on experience with SSIS and Azure Data Factory (ADF) for data migration and ETL workloads.

* Ability to design scalable, secure enterprise integration architectures.

AI & Copilot Exposure

* Working knowledge of Microsoft Copilot and AI capabilities within Dynamics 365 and Power Platform.

* Ability to identify practical AI-driven use cases such as productivity enhancements, automation, and insights.

Required Qualifications

* 12+ years of experience with Microsoft Dynamics 365 / Dynamics CRM.

* Strong hands-on experience across Sales, Customer Service, Marketing (Customer Insights - Journeys), and Project Operations.

* Minimum of 3 years of hands-on .NET development using C#.

* Strong proficiency in C#, JavaScript, HTML, CSS, and modern UI frameworks.

* Experience with Azure, Power Platform, SSIS, ADF, and Power BI.

Competencies, Knowledge and Skills:

• Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment
• Strong communication and stakeholder management skills.
• Ability to lead architecture discussions and guide teams through complex design decisions.
• Proven mentoring and technical leadership capabilities.
• Strong interpersonal skills including excellent written and verbal communication skills; listening and critical thinking; presentation skills, facilitation skills
• Ability to establish effective working relationships with stakeholders at all different levels
• Flexibility during organizational and/or business changes
• Effective problem-solving skills with attention to detail
• Customer Service oriented
• Ability to lead technical evaluations and conduct research & development in emerging technologies
• Effectively disseminates information to appropriate audiences verbally and in writing
• Ability to actively gather appropriate level of participation and input to decision-making and foster it within teams

Compensation Range:
$113,000.00 - $197,700.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type:
Salary

Competencies:
- Fostering a Collaborative Workplace Culture
- Cultivate Partnerships
- Develop Self and Others
- Drive Execution
- Influence Others
- Pursue Personal Excellence
- Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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