National Account Manager - Radnor, PA

Job Summary: We're seeking a National Account Manager to lead and grow relationships with some of the most influential retailers in the world. This is a high-impact, strategic role that blends business leadership, customer partnership, and category innovation.

You'll own a portfolio of national accounts, drive the retail strategy, and collaborate cross-functionally with Product Development, Marketing, Finance, and Supply Chain to deliver meaningful growth and margin expansion. You'll operate as a business owner - analyzing performance, influencing assortments, and shaping go-to-market execution that wins on the shelf and online.

This is a role for a driven, strategic leader and relationship builder who thrives in a fast-paced, growth-oriented environment and wants to make a visible mark on the business.

• Own and grow national retail account relationships - delivering on revenue, profit, and market share goals.
• Build annual and multi-year growth strategies aligned with FXI's strategic priorities.
• Lead customer line reviews, pricing, and promotional strategy to deliver both customer and company success.
• Serve as the primary advocate for your accounts - proactively assessing needs, identifying opportunities, and providing insights that drive category growth.
• Partner cross-functionally with R&D, Marketing, Supply Chain, and Finance to execute programs with excellence.
• Track and analyze performance metrics (POS, margin, and profitability) to inform decision-making.
• Stay ahead of competitive trends and category shifts; translate insights into actionable strategies.
• Represent FXI with professionalism and confidence, strengthening relationships at every level of the customer organization.
• Contribute to FXI's innovation pipeline by sharing consumer, retailer, and market insights.
• Maintain rigorous account documentation and reporting to support internal alignment and planning.

Qualifications:

• Bachelor's degree required, advanced degree a plus.
• 5-10 years of retail merchandising, sales or account management experience in consumer products - ideally in large household goods, home comfort, or related manufacturing sectors.
• Proven success managing big box or national retail accounts, both in-store and online.
• Strong financial and analytical acumen; comfortable building business cases and negotiating to win-win outcomes.
• Excellent relationship management and communication skills - able to influence across internal and external stakeholders.
• Self-starter with strong organizational skills and the ability to thrive in a remote, autonomous environment.
• Skilled in Microsoft Office and business analytics tools.
• Willingness to travel 20% to build relationships and drive results.

FXI is Innovation You Can Feel and employees live by these five core values

• People Make the Difference. Work together to get the job done.
• It Starts with the Customer. Follow up, follow through, and keep the customer top of mind in all activities.
• Act Like an Owner. Be involved and bring passion to everything you do.
• Be Better Everyday. Work to improve your knowledge, your service, and your relationships.
• Provide Comfort to Those in Need. Use our skills, abilities, and resources to help those around us.

Our Commitment to a Diverse Workforce: FXI is an Equal Opportunity Employer. FXI does not discriminate in employment matters on the basis of race, color, religion, gender identify or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or based on any individual's status in any group or class protected by applicable federal, state, or local laws. We support workplace diversity. We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can.