New

Operations Manager

Cherokee Federal
401(k)
United States, Oklahoma, Tulsa
2 West 2nd Street (Show on map)
Nov 10, 2025
A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. * This position is REMOTE but must reside in Illinois or Michigan for consideration.* The Operations Manager is responsible for the effective management and coordination of Medical Personnel Services across multiple U.S. Military Entrance Processing Command (USMEPCOM) locations. This role ensures compliance, efficiency, and the continuous availability of qualified medical staff to execute USMEPCOM medical assessments. The ideal candidate is a strategic leader with strong operational oversight skills, capable of driving performance and maintaining high service standards across a geographically dispersed workforce. Compensation & Benefits: Estimated Starting Salary Range for Operations Manager: $80,000 - $95,000 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Operations Manager Responsibilities Include: Supervise and support Field-Based Providers (FBPs) and Prescreen Support Providers across all assigned field units. Oversee recruitment, onboarding, training, scheduling, and performance management. Maintain optimal staffing levels to meet mission and contract requirements. Ensure timely and accurate deployment of medical personnel. Conduct workload forecasting and personnel planning to meet operational needs. Streamline workflows to improve service efficiency and consistency. Conduct regular audits and performance reviews of contract staff. Resolve discrepancies, performance issues, and non-compliance matters. Enforce adherence to contractual and regulatory standards. Serve as liaison between headquarters, field units, and medical staff. Promote collaboration among dispersed teams and maintain clear communication channels. Prepare and deliver operational reports, updates, and recommendations to leadership. Identify and implement opportunities for operational optimization and enhanced applicant experience. Leverage data and software tools to identify trends and proactively address challenges. Develop, update, and maintain Standard Operating Procedures (SOPs). Manage allocation of personnel, equipment, and facilities. Coordinate with logistics and administrative teams to support operational readiness. Performs other job-related duties as assigned Operations Manager Experience, Education, Skills, Abilities requested: Master's degree in Business, Operations Management, Project Management, Supply Chain, or related field. Minimum 2 years of leadership experience in operations management, preferably in a multi-site or government contract environment. Proven success managing diverse teams and driving operational excellence. Strong organizational, communication, and leadership skills. Willingness to travel as needed. Experience with military or government operations. Familiarity with USMEPCOM processes. Lean Six Sigma or other process improvement certification. Experience managing teams of 15 or more. Remote with virtual coordination and occasional travel to field units. Operates in a fast-paced, dynamic environment requiring adaptability, problem-solving, and high emotional intelligence. Must pass pre-employment qualifications of Cherokee Federal * This position is REMOTE but must reside in Illinois or Michigan for consideration.* Company Information: Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com. #CherokeeFederal #LI #LI-REMOTE (Illinois and Wisconsin area) Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Medical Operations Manager Healthcare Program Operations Manager Regional Operations Manager - Medical Services Clinical Operations Manager Multi-Site Operations Manager - Government Services Keywords: Operations Medical Compliance Personnel Leadership Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations.